Employee handbook Reading Answers

Bhaskar Das

Feb 14, 2025

Employee handbook Reading Answers is an academic reading answers topic. Employee handbook Reading Answers has a total of 8 IELTS questions in total. In the question you have to choose the correct answer in no more than two words or a number from the given passage.

The IELTS Reading section is an essential part of the test that evaluates a candidate's comprehension and analysis of various passage types. You will work through a number of IELTS reading practice problems in this section that resemble actual test situations. These questions are designed to help you improve your ability to recognize essential concepts, extract particular facts, and make inferences. Practicing these IELTS reading problems can help you get comfortable with the structure and increase your confidence for the exam, regardless of whether you are studying for the Academic or General Training module.

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Section 1

EMPLOYEE HANDBOOK

Welcome to the Stokes & Fairweather Pty Ltd, Employee Handbook. This handbook is as

comprehensive as we can make it as a practical working document, but there are of course,

from time to time, circumstances which require interpretation of the guidance laid down here.

We encourage employees to read relevant sections before approaching their supervisor with

a question. You will note that it is a condition of your contract that you familiarise yourself

with the Handbook.

There are three levels of documents with the Handbook. The first is the level Policy, which

lays down the broad principles upon which our work conditions rest: an example is the Equal

Opportunity Policy; the second is Procedures, which describe regular operations of the company, such as the procedure for submitting Monthly Complaint Reports. The last is Work Instructions, being detailed guidelines on everyday tasks, and thus subject to more frequent change.

Policy 1- Attendance: All employees are expected to attend for a minimum of 7 hours per

day (35 per week) during normal business hours, 8:30-6:00. Some contracts may specify

variations to this. Up to one hour may be taken as lunch break but for ease of operation a

regular schedule must be agreed, maintained and any changes agreed in writing with the

supervisor. A brief email will suffice for this. Start and finish times must also be regular, and

employees are expected to accept variations within reason according to operational needs.

Any tasks requiring off premises duty will be allocated by Branch Managers and overnight

stays will be governed by the Working off Site policy.

Policy 2 — Overtime: Employees above office Manager grade are not allowed to make overtime claims. Where their work requires extended hours they are expected to log these hours and negotiate time-off-in- lieu (TOIL) at times when workloads are lighter. All other employees are eligible for overtime at the compensation rate of 1.5 times the hourly rate. However, they may elect to log these hours and accept TOIL instead at a similar rate. Overtime is classed as any time beyond the weekly total hours as agreed in the Employee Contract.

Questions 15 - 22

Choose NO MORE THAN TWO WORDS

AND/OR A NUMBER from the text.

15. The Handbook is a practical guide, but is not completely………….

Answer: COMPREHENSIVE

Supporting statement: This handbook is as comprehensive as we can make it as a practical working document

Keywords: handbook, document

Keyword Location: Para , Line

Explanation: According to the text , The employee handbook of Stokes & Fairweather Pty Ltd is a comprehensive practical working document only some things stated in it might require some guidance from the supervisor to comprehend it.

16.According to their,...............an employee must try to learn what is in the Handbook.

Answer: CONTRACT

Supporting statement:You will note that it is a condition of your contract that you familiarise yourself with the Handbook.

Keywords: contract, familiarise

Keyword Location: Para , Line

Explanation: The text states that according to the contract every employee has to memorise the handbook.

17. The documents in the Handbook are at………….. Policy, Procedures and Work Instructions.

Answer: 3/ THREE LEVELS

Supporting statement:There are three levels of documents with the Handbook.

Keywords: three levels, documents

Keyword Location: Para , Line

Explanation: The handbook is divided into three levels first being the policy, secondly the procedures and the third and last being the work instructions.

18. For explanations of how to carry out daily jobs, employees should look in the………… Section.

Answer:WORK INSTRUCTIONS

Supporting statement:The last is Work Instructions, being detailed guidelines on everyday tasks

Keywords: Work Instructions, guidelines

Keyword Location: Para , Line

Explanation: The text mentions that the last section of the handbook which is the work instruction that has all the guidelines of everyday tasks that the staff has to follow during the work.

19. Any……………. to the normal business hours will be written into the contract.

Answer: VARIATIONS

Supporting statement: Some contracts may specify variations to this.

Keywords: contracts, variations

Keyword Location: Para , Line

Explanation: According to the text during regular business hours, all employees are expected to be present for at least seven hours each day (35 hours each week) but any changes in this timing will be specified in the contract.

20. Requests to change an employee's schedule will only be accepted if they are………..

Answer: AGREED

Supporting statement: maintained and any changes agreed in writing with the supervisor.

Keywords: maintained, supervisor

Keyword Location: Para , Line

Explanation: The text states that lunch breaks can last up to an hour, but for operational convenience, a routine schedule needs to be formed, followed, and any modifications must be approved in writing with the supervisor.

21.Sometimes Branch Managers will ask employees to carry out their work in different……….

Answer: PREMISES

Supporting statement:Any tasks requiring off premises duty will be allocated by Branch Managers

Keywords: premises,allocated

Keyword Location: Para , Line

Explanation: The text highlights that any task outside the premises of an employee job will be given by the branch manager.

22. All employees above office Manager Level are not……….. Overtime.

Answer: ALLOWED

Supporting statement: Employees above Office Manager grade are not allowed to make overtime claims.

Keywords: Employees, overtime

Keyword Location: Para , Line

Explanation:According to the text every employee working above the Office manager is not allowed to ask for overnight claims.

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