Getting Along in the Workplace Reading Answers

Jun 18, 2025

Getting Along in the Workplace Reading Answers is an academic reading answers topic. Getting Along in the Workplace Reading Answers has a total of 6 IELTS questions in total. In the first question set, you have to choose the correct letter. In the next question set given, you have to fill the blanks with the correct option in no more than two words for each.

The IELTS Reading section is an essential part of the test that evaluates a candidate's comprehension and analysis of various passage types. You will work through a number of IELTS reading practice problems in this section that resemble actual test situations. These questions are designed to help you improve your ability to recognise essential concepts, extract particular facts, and make inferences. Practising these IELTS reading problems can help you get comfortable with the structure and increase your confidence for the exam, regardless of whether you are studying for the Academic or General Training module.

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Section 1 GETTING ALONG IN THE WORKPLACE - BASIC GUIDELINES

Don't escalate problems up to your manager, of course, you must keep your manager informed if delays, mistakes or problems occur, but don't just present the problem, also offer a solution. This approach ensures that your manager is able to see that you are able to problem solve and that you can be very useful in helping them with their workload. Mistakes happen and things do not always go to plan in a work situation. If this occurs, don't automatically try to blame others. It is much better to look for an opportunity to take responsibility for the issue at hand and how to make the situation better, even if it is not directly your fault. Arrange a face-to-face discussion with your manager to explain the situation and take full responsibility. Keep the communication to your manager short and do not provide excuses but do offer solutions and ways in which the same mistake can be avoided in the future.

Use face-to-face meetings or the telephone to communicate bad news or criticism. Never communicate negative opinions or bad news using e-mail or voicemail. It is worthwhile to spend the time picking up the phone or setting up a face-to-face meeting. However, using email to communicate good news or praise for a job well done is a great idea, as these kinds of messages can then be easily forwarded to other parties to spread the positive information and sense of achievement. If you receive an e-mail with negative opinions from another person, or if you are copied on an e-mail debate where negative opinions are shared, never "reply to all" to continue the discussion. It is much more productive for personal relationships to call the

person directly and arrange to set up a face-to-face meeting for the parties involved.

Make sure that you redirect credit and thanks to others who deserve it. When a project is completed, send an email to all the people who were involved and helped to achieve success — make sure that you include all relevant management in the email. General content of the email should include an announcement that the project was completed successfully and include particular thanks to the people who made it happen. This is a useful strategy to get management to see you as a leader and to build relationships with your colleagues.

Take time for social interaction in the workplace. While of course you must demonstrate ability and competency in the workplace, do not underestimate the importance of being able to get along socially with your colleagues and managers. Having people alongside you who see you in a positive light and support you personally is vital to success and happiness in your job. You can be the most competent person in the office, but are unlikely to get ahead if managers do not like you or feel you create friction within the team. You can encourage good relations by making time for social events - drinks or meals after work to welcome new colleagues, stopping for a short break to celebrate someone's birthday, the birth of a child, success at passing a qualification at night school. From time to time you could even surprise your co-workers with a food treat. Put out snacks on your desk and invite co-workers and managers to stop by and have a quick break. Small kindnesses can go a long way!

Questions 14 & 15

Choose the correct letter.

14. If errors occur in the workplace, it is recommended to...

A. hold a face-to-face meeting with the person responsible

B. give a detailed explanation of the problem to the manager

C. see the manager face to face and suggest a resolution.

D. communicate the problem to all involved by email

Answer: C

Supporting statement: your manager informed if delays, mistakes or problems occur, but don't just present the problem, also offer a solution.

Keywords: manager, problems

Keyword Location: Para 1, Lines 1-2

Explanation: The text mentions that if a problem occurs in the workplace, it's best to inform your manager about the same, but with a suggestion to resolve it.

15. Email is a useful tool for...

A. keeping all parties informed of all developments in the workplace

B. arranging a face-to-face meeting

C. allowing other people to pass on positive information

D. communicating with employees when issues occur.

Answer: C

Supporting statement: using email to communicate good news or praise for a job well done is a great idea,

Keywords: communicate, praise

Keyword Location: Para 2, Line 4

Explanation: The text states that an Email should never be used to communicate negative things but only for positive communication, such as sending good news or praise for a job well done

Questions 16–19

Write NO MORE THAN TWO WORDS for each.

Considering how others perceive you and how you relate to them is important in the workplace.

Acknowledging 16……………such as birthdays, successes, arrival of new employees helps build rapport with others in the workplace. Never try to take all the credit for good work done yourself.

Answer: SOCIAL EVENTS

Supporting statement: You can encourage good relations by making time for social events - drinks or meals after work to welcome new colleagues,

Keywords: social events, colleagues

Keyword Location: Para 1, Line 7

Explanation: As per the text, good relations in the workplace can be made by attending social events such as birthdays, a celebration of passing a qualification at night school, or by having drinks or meals after work to welcome new colleagues.

Making an 17……………..that work has been finished well, and passing on thanks to people who achieved this by email is recommended.

Answer: ANNOUNCEMENT

Supporting statement: The General content of the email should include an announcement that the project was completed successfully

Keywords: email, announcement

Keyword Location: Para 3, Lines 3-4

Explanation: According to the text, the general content of an email should include announcing the completion of a project and thanking the employees responsible for doing the task.

This 18……………..is a valuable way of demonstrating leadership skills and winning the support of others.

Answer: STRATEGY

Supporting statement: This is a useful strategy to get management to see you as a leader and to build relationships with your colleagues.

Keywords: strategy, relationships

Keyword Location: Para 3, Lines 5-6

Explanation: The text states that thanking the employees responsible for completing a task through an email is a strategy which will help you highlight your leadership skills and teamwork ability to higher management.

If you are the kind of person who causes 19 ……………and not harmony at work, you may be overlooked time after time when it comes to promotion.

Answer: FRICTION

Supporting statement: but are unlikely to get ahead if managers do not like you or feel you create friction within the team.

Keywords: friction, team

Keyword Location: Para 4, Line 6

Explanation: As mentioned in the text, your chances of getting a promotion are lower if your manager feels that you are someone who causes friction within the team.

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