Interpersonal Skills Reading Answers

Dec 5, 2025

The answers for "Interpersonal Skills Reading Answers" include 5 questions and are part of the assessment framework for the IELTS General Reading test. Candidates are allotted 10 minutes to complete the reading responses concerning "Interpersonal Skills Reading Answers." This portion of the IELTS reading exam consists of various question formats, including choosing the correct letter.

The answers for "Interpersonal Skills Reading Answers" offer a comprehensive overview of how strong interpersonal skills help us build harmonious, productive, and trust-based relationships essential for personal and professional success. Their key components—rapport, negotiation, decision-making, and assertiveness—enable smoother interactions, better outcomes, and reduced conflict. For additional practice with similar reading assessments, candidates can refer to the IELTS Reading Practice Test section.

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Topic:

Interpersonal Skills Reading Answers

No man is an island. We are highly dependent on fellow human beings to lead our lives. Having said so, the success in our lives depends on our skills to build cordial and mutually beneficial relationships with fellow human beings. It takes effort to build such relationships. Differences exist in all spheres and we need to negotiate from time to time with various members we interact with. Starting from our own family members to others in our social circle, our skills help us build a harmonious and fruitful relationship.

This set of skills is largely labelled as 'interpersonal skills. These are an array of skills. Before we dive deep into the various aspects of this skill set, let us understand the critical need for them.

Benefits of good interpersonal skills

• Positive environment which leads to happiness and harmony among people

• Increased trust leading to lesser frictions

• Achievement of both individual and collective goals without compromise

• Higher productivity among team members

• Better growth prospects professionally

• Increased customers in case of businesspersons

• A very large and healthy network of friends and professionals to connect with

• Less stress in life leading to better health The building blocks of your interpersonal skills

Rapport: Rapport is about making yourselves being liked by others; this in turn helps in furthering your interactions with them. A typical person with excellent rapport skills will be able to start a casual conversation with a stranger in a party and even make a friend out of them during the same party. An excellent sales person will make the customer feel at ease before the start of the actual product presentation, thus winning the customer's confidence at the outset.

A pre-existing rapport between colleagues helps them discuss and negotiate; and arrive at beneficial solutions with less friction.

Negotiation: It is the ability of the person to go through challenges of resource sharing and-arrive at a win-win solution with less time and effort. We all negotiate. A teenager negotiates with parents for more hobby time by agreeing on minimum study hours and grades. The workers negotiate with the management for a better pay package and promise to deliver more productivity. The government negotiates with other governments for trade pacts. A good negotiator is one who makes a mutually agreeable solution with benefits to both parties involved in the negotiation.

Decision-Making: A non-emotional, non-judgemental mindset is the key to effective decision making. A wrong decision involving people may hamper the relationships and may lead to loss of trust. A person with good interpersonal skills will arrive at decisions more effectively, avoiding pitfalls, like emotional filters and personal bias.

Assertiveness: Being able to negotiate and make the right decisions, also calls for one to be very assertive. By assertive, we mean the ability to communicate clearly without being hassled during hard negotiations. It is the ability to communicate hard decisions. It is the ability to say "No"

On the other end, if a person becomes either submissive or aggressive, it will deteriorate the relationship and lead to more resistance to ideas.

Questions 20-24

Choose the correct letter.

20. Benefits of good interpersonal skills

A. Producing higher number of team members

B. Lessening conflicts by increasing trust

C. Stress less life leading to better health

Answer: B

Supporting statement: “Increased trust leading to lesser frictions”

Keywords: increased trust, lesser frictions

Keyword Location: Paragraph under “Benefits of good interpersonal skills”, Line 2

Explanation: Option B correctly reflects the benefit mentioned: trust increases and conflicts reduce. The other options are not stated exactly in the passage.

21. Building blocks of interpersonal skills

A. First is to interact with people and then build a rapport

B. Colleagues will create a lot of friction if there is a preexisting rapport

C. Winning the customer's trust and then selling the product is ideal

Answer: C

Supporting statement: “An excellent sales person will make the customer feel at ease before… product presentation, thus winning the customer's confidence.”

Keywords: winning customer’s confidence

Keyword Location: Rapport section, Lines 4–5

Explanation: The paragraph clearly states that gaining customer trust comes before selling, matching option C. The other options contradict the passage.

22. Negotiation

A. Negotiation is challenging a situation and arriving at a win-win solution

B. A successful negotiation benefits both the parties

C. Teenagers negotiate with their parents for minimum study and grades

Answer: B

Supporting statement: “A good negotiator is one who makes a mutually agreeable solution with benefits to both parties.”

Keywords: mutually agreeable, benefits both parties

Keyword Location: Negotiation section, Lines 7–8

Explanation: The passage directly supports option B by defining successful negotiation as beneficial to both sides.

23. Decision-making

A. While making decisions, emotions and judgements should not play a role

B. Emotional filters and personal bias aid decision making