Your Local Post Office Services Reading Answers

Sep 11, 2024

Your Local Post Office Services Reading Answers is an academic reading answers topic. Your Local Post Office Services Reading Answers has a total of 6 IELTS questions in total. In the questions set there are questions where you have to fill in the blanks with correct answers.

Candidates should read the IELTS Reading passage thoroughly to recognize synonyms, identify keywords, and answer the questions below. IELTS Reading practice papers feature topics such as Your Local Post Office Services Reading Answers. Candidates can use IELTS reading practice questions and answers to enhance their performance in the reading section.

Section 1

Your Local Post Office Services

In addition to the essential products and services we already provide in branch, we're ideally placed to provide easy access to local and national government services on behalf of councils and government departments.

Local Services: We currently deliver essential services on behalf of your local council. As well as in-branch services, we can also support online applications.

Rent and Council Tax Services: An efficient and convenient service managed by local authorities or housing associations. This service lets tenants pay their rent or council tax in nominated Post Office branches using cards or cash.

Home Care: Many local authorities provide Home Care services that help anyone living on their own maintain their independence. Local authorities can sell stamps for these essential services at selected Post Office branches. People simply pop in branch and buy them to show they've bought a Home Care service - simple and effective.

Meals on Wheels: This service is organised at selected Post Office branches on behalf of local authorities in areas where Meals on Wheels is operating. Customers can pop into a branch and purchase vouchers in order to pay for this service. Government Services: We also provide a range of services for governmental departments and local councils

Motorists: People can conduct their application, enrolment and identification procedures in order to renew their Photocard Driving Licence for 10 years. New, Renewal or Replacement Passport: People can use our Passport Check & Send service. Error rates with this service offered at our branches are consistently between 1% and 2%, compared to over 10% for applications sent direct to the Identity and Passport Service. Benefits, State Pensions and Tax Credit Payments: People can collect their cash using our Post Office Card Accounts and over 3 million currently do.

Identity Verification for the Department of Work & Pensions: If people need verification of their identity as part of the National Insurance application process or need verification of supporting documents like birth and marriage certificates for customers of the pension scheme, we can do this in the Post Office while you wait Foreign Nationals and

Residency: Foreign nationals applying for residence can now use our advanced biometric data capture booths in around 100 of our branches to enrol their biometrics. Their biometric information is unique characteristics that can be used to identify them. When people apply for a visa or for permission to remain in the UK, we will scan their fingers and thumbs (10 digits) and photograph their face digitally. We'll also capture a digital copy of applicants' signatures and send the application to the Border Agency for approval.

Questions 8-14

Write NO MORE THAN TWO WORDS for each answer.

Post Office Services

Local Services

Rent + Council Tax	Allows rent or tax payments by(8).. Cards or cash can be used
Home Care	Locals wanting theirindependence can purchase(9).............. as proof ofpurchase of a Home Care service.
Meals on Wheels	Locals wanting this service canbuy (10)............, which serve as payment.
Government Services
Motorists	The three (11)................•... forrenewing a driving license can bedone at the post office.
Passports	People using the passport serviceare likely to enjoy the better(12) ……….
Benefits, Pensionsand Tax Credits	Cash can be collected for theseservices.
Identity Verification	Verification of supportingdocuments can be conducted.
Foreign Nationalsand Residency	Biometrics (which are individuals'distinctive (13)..........) can be collected for passport applications and visa application,digital version of applicants' fingerprints, faces and (14). ……..can also be taken.

Q.8

Answer: TENANTS

Supporting statement: “......This service lets tenants pay their rent or council tax in nominated Post Office branches using cards or cash........”

Keyword: tenants, rent

Keyword location: para 2, lines 1-2

Explanation: The passage clearly states that tenants can pay their rent or council tax using cards or cash at the Post Office. Therefore, the correct answer is "tenants."

Q.9

Answer: STAMPS

Supporting statement: “.......Local authorities can sell stamps for these essential services at selected Post Office branches......”

Keyword: stamps, essential

Keyword location: para 3, lines 3-4

Explanation: The text mentions that stamps can be purchased by individuals wanting to maintain independence as proof of purchase for Home Care services. Since the question asks for what is bought as proof of the Home Care service purchase, "stamps" is the correct answer.

Q.10

Answer: VOUCHERS

Supporting statement: “.....Customers can pop into a branch and purchase vouchers in order to pay for this service........”

Keyword: vouchers, pay

Keyword location: para 4, lines 2-3

Explanation: The text explains that vouchers can be bought in Post Office branches to pay for the Meals on Wheels service. The question asks for what is used to pay for this service, so the correct answer is "vouchers."

Q.11

Answer: PROCEDURES

Supporting statement: “......People can conduct their application, enrolment, and identification procedures in order to renew their Photocard Driving Licence for 10 years........”

Keyword: application,procedures

Keyword location: para 6, lines 1-2

Explanation: The para outlines the different steps or procedures (application, enrolment, and identification) that can be done at the Post Office to renew a driving license. The question asks for what can be done at the Post Office for driving license renewal.

Q.12

Answer: ERROR RATES

Supporting statement: “......Error rates with this service offered at our branches are consistently between 1% and 2%.......”

Keyword: rates, better

Keyword location: para 7, lines 2-3

Explanation: The text states that the Post Office Passport Check & Send service has a significantly lower error rate compared to applications sent directly to the Identity and Passport Service.

Q.13

Answer: CHARACTERISTICS

Supporting statement: “......Their biometric information is unique characteristics that can be used to identify them........”

Keyword: biometric, characteristics

Keyword location: para 10, lines 2-3

Explanation: The text describes biometrics as unique characteristics that can be used to identify individuals. Since the question asks for what is collected that distinguishes individuals, "characteristics" is the correct answer.

Q.14

Answer: SIGNATURES

Supporting statement: “......We'll also capture a digital copy of applicants' signatures and send the application to the Border Agency for approval........”

Keyword: copy, signatures

Keyword location: para 10, lines 5-6

Explanation: The text explains that signatures are digitally captured during the biometric process for foreign nationals applying for residency or a visa. Since the question asks for what is captured digitally alongside fingerprints and faces, the correct answer is "signatures."

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