Why Companies Should Welcome Disorder Reading Answers

Oct 20, 2022

Why Companies Should Welcome Disorder Reading Answers 14 questions that have to be answered in 20 minutes. Why Companies Should Welcome Disorder Reading Answers comprises question types, namely- matching the paragraph, one word only, and true/false/not given. For true/false/not given, candidates must read the passage and understand the statement provided. In matching the paragraph, candidates are required to answer based on a given cue. They are required to choose the appropriate heading. For one word only, candidates are required to answer within a limit of one word based on a given cue. Candidates must read the IELTS reading passage, identify keywords, and recognize synonyms to answer the question.

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Reading Passage Question

Organisation is big business. Whether it is of our lives – all those inboxes and calendars – or how companies are structured, a multi-billion dollar industry helps to meet this need.

We have more strategies for time management, project management and self-organisation than at any other time in human history. We are told that we ought to organize our company, our home life, our week, our day and seven our sleep, all as a means to becoming more productive. Every week, countless seminars and workshops take place around the world to tell a paying public that they ought to structure their lives in order to achieve this.

This rhetoric has also crept into the thinking of business leaders and entrepreneurs, much to the delight of self-proclaimed perfectionists with the need to get everything right. The number of business schools and graduates has massively increased over the past 50 years, essentially teaching people how to organise well.

Ironically, however, the number of business that fail has also steadily increased. Work-related stress has increased. A large proportion of workers from all demographics claim to be dissatisfied with the way their work is structured and the way they are managed.

This begs the question: what has gone wrong? Why is it that on paper the drive for organisation seems a sure shot for increasing productivity, but in reality falls well short of what is expected?

This has been a problem for a while now. Frederick Taylor was one of the forefathers of scientific management. Writing in the first half of the 20th century, he designed a number of principles to improve the efficiency of the work process, which have since become widespread in modern companies. So the approach has been around for a while.

New research suggests that this obsession with efficiency is misguided. The problem is not necessarily the management theories or strategies we use to organise our work; it’s the basic assumptions we hold in approaching how we work. Here it’s the assumption that order is a necessary condition for productivity. This assumption has also fostered the idea that disorder must be detrimental to organizational productivity. The result is that businesses and people spend time and money organising themselves for the sake of organising, rather than actually looking at the end goal and usefulness of such an effort.

What’s more, recent studies show that order actually has diminishing returns. Order does increase productivity to a certain extent, but eventually the usefulness of the process of organisation, and the benefit it yields, reduce until the point where any further increase in order reduces productivity. Some argue that in a business, if the cost of formally structuring something outweighs the benefit of doing it, then that thing ought not to be formally structured. Instead, the resources involved can be better used elsewhere.

In fact, research shows that, when innovating, the best approach is to create an environment devoid of structure and hierarchy and enable everyone involved to engage as one organic group. These environments can lead to new solutions that, under conventionally structured environments (filled with bottlenecks in term of information flow, power structures, rules, and routines) would never be reached.

In recent times companies have slowly started to embrace this disorganisation. Many of them embrace it in terms of perception (embracing the idea of disorder, as opposed to fearing it) and in terms of process (putting mechanisms in place to reduce structure).

For example, Oticon, a large Danish manufacturer of hearing aids, used what it called a ‘spaghetti’ structure in order to reduce the organisation’s rigid hierarchies. This involved scrapping formal job titles and giving staff huge amounts of ownership over their own time and projects. This approach proved to be highly successful initially, with clear improvements in worker productivity in all facets of the business.

In similar fashion, the former chairman of General Electric embraced disorganisation, putting forward the idea of the ‘boundaryless’ organisation. Again, it involves breaking down the barriers between different parts of a company and encouraging virtual collaboration and flexible working. Google and a number of other tech companies have embraced (at least in part) these kinds of flexible structures, facilitated by technology and strong company values which glue people together.

A word of warning to others thinking of jumping on this bandwagon: the evidence so far suggests disorder, much like order, also seems to have diminishing utility, and can also have detrimental effects on performance if overused. Like order, disorder should be embraced only so far as it is useful. But we should not fear it – nor venerate one over the other. This research also shows that we should continually question whether or not our existing assumptions work.

Section 2

Solution and Explanation
Questions 1-8:
Reading Passage has eight sections, A-H
Choose the correct heading for each section from the list of headings below.
Write the correct number, i-ix, in boxes 1-8 on your answer sheet.

List of Headings

Complaints about the impact of a certain approach
Fundamental beliefs that are in fact incorrect
Early recommendations concerning business activities
Organisations that put a new approach into practice
Companies that have suffered from changing their approach
What people are increasingly expected to do
How to achieve outcomes that are currently impossible
viii Neither approach guarantees continuous improvement
ix Evidence that a certain approach can have more disadvantages that advantages

Section A
Section B
Section C
Section D
Section E
Section F
Section G
Section H

Question 1:

Answer: vi- What people are increasingly expected to do
Supporting Sentence: We are told that we ought to organise our company, our home life, our week, our day and even our sleep, all as a means to becoming more productive. Every week, countless seminars and workshops take place around the world to tell the paying public that they ought to structure their lives in order to achieve this."
Keywords: organise, more productive, countless, seminars
Keyword Location: Paragraph A, lines 5-7
Explanation: Must plan business, our personal lives, our weeks, our days, and even our sleep in order to be more effective. Numerous seminars and workshops are held each week all over the world to inform the paying public how they should organise their life to accomplish this.

Question 2:

Answer: i- Complaints about the impact of a certain approach
Supporting Sentence: Ironically, however, the number of business that fail has also steadily increased. Work-related stress has increased. A large proportion of workers from all demographics claim to be dissatisfied with the way their work is structured and the way they are managed.
Keywords: steadily, Work-related, dissatisfied, demographics
Keyword Location: Paragraph B, lines 1-4
Explanation: Here, the writer complains that, "Ironically, however, the number of businesses that fail has also steadily increased. Work-related stress has increased. A large proportion of workers from all demographics claim to be dissatisfied with the way their work is structured and the way they are managed."

Question 3:

Answer: iii- Early recommendations concerning business activities
Supporting Sentence: Writing in the first half of the 20th century, he designed a number of principles to improve the efficiency of the work process, which have since become widespread in modern companies.
Keywords: 20th century, principles, improve, widespread
Keyword Location: Paragraph C, lines 2-4
Explanation: He developed several principles to increase the effectiveness of the work process while writing in the first part of the 20th century. And these ideas have since proliferated in contemporary businesses.

Question 4:

Answer: ii- Fundamental beliefs that are in fact incorrect
Supporting Sentence: New research suggests that this obsession with efficiency is misguided. The problem is not necessarily the management theories or strategies we use to organise our work; it’s the basic assumptions we hold in approaching how we work.
Keywords: obsession, misguided, management theories
Keyword Location: Paragraph D, lines 1-3
Explanation: It's our fundamental presumptions about how we operate that are the issue, not necessarily the management theories or tactics we employ to organise our work.

Question 5:

Answer: ix- Evidence that a certain approach can have more disadvantages that advantages
Supporting Sentence: What’s more, recent studies show that order actually has diminishing returns. Order does increase productivity to a certain extent, but eventually the usefulness of the process of organisation, and the benefit it yields, reduce until the point where any further increase in order reduces productivity.
Keywords: diminishing, productivity
Keyword Location: Paragraph E, lines 1-4
Explanation: Up to a degree, order does help to boost production, but eventually the benefits of organisation diminish to the point. Where adding more order actually decreases productivity.

Question 6:

Answer: vii- How to achieve outcomes that are currently impossible
Supporting Sentence: These environments can lead to new solutions that, under conventionally structured environments (filled with bottlenecks in term of information flow, power structures, rules, and routines) would never be reached.
Keywords: environments, conventionally, structured, bottlenecks
Keyword Location: Paragraph F, lines 4-6
Explanation: would never be attained in traditionally structured environments (full of information flow bottlenecks, power structures, rules, and routines).

Question 7:

Answer: iv- Organisations that put a new approach into practice
Supporting Sentence: Many of them embrace it in terms of perception (embracing the idea of disorder, as opposed to fearing it) and in terms of process (putting mechanisms in place to reduce structure).
Keywords: perception, disorder, mechanisms
Keyword Location: Paragraph G, lines 1-3
Explanation: The former General Electric chairman promoted the concept of the "boundaryless" organisation, which accepted disorganisation. Once more, it entails removing barriers between various departments within an organisation and promoting virtual collaboration and flexible working.

Question 8:

Answer: viii- Neither approach guarantees continuous improvement
Supporting Sentence: A word of warning to others thinking of jumping on this bandwagon: the evidence so far suggests disorder, much like order, also seems to have diminishing utility, and can also have detrimental effects on performance if overused.
Keywords: jumping, bandwagon, diminishing utility
Keyword Location: Paragraph H, lines 1-3
Explanation: Like order, disorder should only be welcomed to the extent that it serves a purpose. However, we shouldn't be afraid of it or revere one over the other. This study also demonstrates the need to constantly test the validity of our presumptions.

Questions 9-11:
Complete the sentences below.
Choose ONE WORD ONLY from the passage for each answer.
Write your answers in boxes 9-11 on your answer sheet.

9 Numerous training sessions are aimed at people who feel they are not ………………………. enough.
10 Being organised appeals to people who regard themselves as ……………………………
11 Many people feel ……………………….. with aspects of their work.

Questions 9:

Answer: productive
Supporting Sentence: We are told that we ought to organise our company, our home life, our week, our day and even our sleep, all as a means to becoming more productive. Every week, countless seminars and workshops take place around the world to tell a paying public that they ought to structure their lives in order to achieve this.
Keywords: numerous, training sessions, aimed at, people who feel,
Keyword Location: Paragraph A, lines 2-5
Explanation: Numerous seminars and workshops are held every week all over the world to inform the paying public that they need to organise their life in order to do this.

Questions 10:

Answer: perfectionists
Supporting Sentence: We are told that we ought to organise our company, our home life, our week, our day and even our sleep, all as a means to becoming more productive. Every week, countless seminars and workshops take place around the world to tell a paying public that they ought to structure their lives in order to achieve this.
Keywords: numerous, training sessions, aimed at, people who feel,
Keyword Location: Paragraph A, lines 2-5
Explanation: Numerous seminars and workshops are held every week all over the world to inform the paying public that they need to organise their life in order to do this.

Questions 11:

Answer: dissatisfied
Supporting Sentence: Ironically, however, the number of business that fail has also steadily increased. Work-related stress has increased. A large proportion of workers from all demographics claim to be dissatisfied with the way their work is structured and the way they are managed.
Keywords: steadily, Work-related, dissatisfied, demographics
Keyword Location: Paragraph B, lines 1-4
Explanation: Here, the writer complains that, "Ironically, however, the number of businesses that fail has also steadily increased. Work-related stress has increased. A large proportion of workers from all demographics claim to be dissatisfied with the way their work is structured and the way they are managed."

Questions 12-14:
Do the following statements agree with the information given in Reading Passage?
In boxes 12-14 on your answer sheet, write

TRUE if the statement agrees with the information
FALSE if the statement contradicts the information
NOT GIVEN if there is no information on this

Q12. Both businesses and people aim at order without really considering its value.

Answer: True
Supporting Sentence: The result is that businesses and people spend time and money organising themselves for the sake of organising, rather than actually looking at the end goal and structure of such an effort.
Keywords: businesses and people, aim at, order, without considering, value
Keyword Location: Paragraph D
Explanation: As a result, organisations and individuals spend time and resources organising themselves for the sake of organising. Rather than considering the purpose and framework of such an effort.

Q13. Innovation is most successful if the people involved have distinct roles.

Answer: False
Supporting Sentence: These environments can lead to new solutions that, under conventionally structured environments (filled with bottlenecks in term of information flow, power structures, rules, and routines) would never be reached.
Keywords: environments, conventionally, structured, bottlenecks
Keyword Location: Paragraph F, lines 4-6
Explanation: would never be attained in traditionally structured environments (full of information flow bottlenecks, power structures, rules, and routines).

Q14. Google was inspired to adopt flexibility by the success of General Electric.

Answer: Not given
Explanation: No relevant information has been provided in the paragraph.

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