Source of Complaints about the Bank of America IELTS Writing Task 1

Source of Complaints about the Bank of America IELTS Writing Task 1 sample Answer is given below. The candidates are required to present a tentative answer for the same. IELTS writing task 1 requires candidates to write a summary or overview based on a diagram, a table, a line graph, or a bar graph in at least 150 words. IELTS academic writing task 1 is a writing task for 150 words. Candidates are given 20 minutes and are required to write a summary for IELTS Academic writing task 1. IELTS writing score is marked based on band scores. The band scores range from 0 to 9. Meanwhile, candidates might consider practicing from IELTS writing practice papers to help excel your writing skills.

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Topic: The graphs indicate the source of complaints about the bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting and reporting on the main features, and make comparisons where relevant. Write at least 150 words.

Model Answer 1

The following charts depict the same facts about the Bank of America, but in a different manner. The pie chart represents the source of the complaints, while the second chart depicts the average time it took the bank to resolve the concerns. Overall, it is clear that the public lodged the greatest number of complaints against Bank of America. While the bank took approximately five months to investigate and resolve the issue. The graphs show the ratio of objections received by Bank of America, divided into six groups. Public, insurance companies, media, government agencies, out-of-state, and bank personnel. As well as the time spent processing such complaints from start to finish.

The pie chart compares the percentages of complaints made about Bank of America. By seven different categories (public, insurance companies, media, government agencies, out of state, bank employees, and others). While the bar graph depicts the average time required to resolve those objections in a year. The majority of dissatisfaction came from the general public, as evidenced by the highest proportion of dissatisfaction among the seven entities. We can also see that the resolution period for such complaints ranges between 4 and 6 months.

To begin with, the public lodged 63 percent of all complaints against the bank, with the remaining 37 percent filed by six other industries. Insurance firms, government agencies, and out-of-state complaints accounted for 8%, 11%, and 10%, respectively. While the media, bank workers, and others accounted for 1% to 3%.

Overall, the majority of complaints came from the general public, and the longest time necessary to handle the complaints was six months in 2001. In 2002, those problems were swiftly handled. The pie graphic plainly shows that more than 60% of complaints to Bank of America stemmed from ordinary people. Insurance firms reported 8% of these. Whereas the media complaint ratio was quite low, at only 3%. One out of every ten government agencies complained, while bank-employers and out-of-state complaints accounted for 5%. Other sources of complaints that were not included in the six categories accounted for one-tenth of the total complaints.

Turning to a more extensive study in the bar graph, it took an average of 6 months in 2001 to process complaints and act on them. Furthermore, the average waiting duration in the previous and subsequent years was 4 to 5 months.

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Model Answer 2

The two graphs show different information about bank of America complaints. The pie graph depicts the sources of complaints, while the bar graph depicts the average period between complaint investigation and ultimate action. In general, the public was the source of the vast majority of complaints filed against Bank of America. According to the bar graph, the average duration between investigation and action is about 5 months. The pie chart represents the percentages of complaints submitted about Bank of America by various institutions. While the bar graph depicts the average time necessary to settle those concerns. Overall, the majority of complaints came from the general public, with resolution times ranging from 4 to 6 months.

According to the pie chart, the public reported the biggest amount of complaints, more than 60%, about the bank. While government entities recorded the second highest percentage, just over 11%. Insurance businesses received 8% of the complaints. While bank staff and out-of-state corporations received 3% and 2%, respectively. Surprisingly, just 3% of complaints were reported by the media, with the rest coming from other sources.

The average resolve time, as shown in the bar graph, demonstrates that Bank of America took approximately four to six months to settle those complaints. They needed half a year in 2001 to act on such complaints, which was a month longer than in previous years. The bank took around 4 months in 2002 and 5 months in the following two years to respond to the concerns.

Model Answer 3

The two graphs depict disparate facts related to bank of America grievances. The pie graph depicts the sources of complaints, whilst the bar graph depicts the average period. Between the investigation of complaints and the ultimate action done. According to the bar graph, it took less than 6 months to resolve an issue in 2000, but more than 6 months the following year. In the next year, it will take about 5 months to resolve a complaint. In 2003, the time frame for resolving a problem was extended to about 6 months. The amount of months required to resolve an issue fell to approximately 4.5 months in the final year.

At first look, the public filed the most complaints, accounting for 63 percent of all, against the Bank of America. According to the bar graph, it takes an average of 5 months to take action and settle concerns. The remaining complaints are divided into two categories. Government agencies, out-of-state agencies, and insurance businesses, which account for 11% and 8%, respectively. According to the bar graph, the maximum waiting period for medical misconduct complaints in 2001 was 6 months. However, there is a significant decrease from 6 months in 2001 to 5 months in 2002. With all preceding and scheduled years displaying an average waiting period of 5 months.

The general public files 63 percent of all complaints against Bank of America. The remaining 37 percent of complaints are divided into percentages ranging from 11 to 8%. Which are made up of government agencies, out-of-state agencies, and insurance companies. Then, oddly, the media and bank employees made up a 3 percent figure in the chart.

According to the bar graph, the longest waiting time for allegations of medical malpractice was 6 months in 2001. Despite a notable decrease from 6 months in 2001 to 5 months in 2002, all previous and subsequent years show an average waiting duration of 5 months. Despite this, the average waiting time is reducing with time. Furthermore, according to the bar chart, the longest time was taken in 2001 to resolve complaints, which is a month longer than in prior years. But it dwindles to 4 months in 2002 and fluctuates near the same length in the following two years. As a result, the average period to resolve complaints ranges between 4 and 5 months.