Charts Showing the Results of a Questionnaire that Asked Visitors to the Parkway Hotel IELTS Writing Task 1

Charts Showing the Results of a Questionnaire that Asked Visitors to the Parkway Hotel IELTS Writing Task 1 is the topic discussing the customer service at the Parkway Hotel in the years of 2005 and 2010. This IELTS section is mainly based on the various types of flowcharts, pie charts, diagrams, and graphs. The candidates in order to attempt this section should mandatorily understand the image and then should organize their answers in a subtle way. In the IELTS Writing Task 1 topic named Charts Showing the Results of a Questionnaire that Asked Visitors to the Parkway Hotel IELTS Writing Task 1, three model answers with different perspectives have been mentioned.

150 words must be written for IELTS Academic Writing Task 1. IELTS Academic Writing Task 1 requires candidates to produce a summary within the allotted time of 20 minutes. Based on the band scores, the IELTS writing score is evaluated. The band scores basically range in between 0 and 9. The candidates for their purpose of practicing similar kinds of topics as Charts Showing the Results of a Questionnaire that Asked Visitors to the Parkway Hotel IELTS Writing Task 1, can undertake IELTS writing practice papers as their concern which will help them to flourish their writing abilities.

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Topic: The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

Summarise the information by selecting and reporting the main features and make comparisons where relevant.

Band 7 IELTS Answer

The customer service at Parkway Hotel was rated highly by guests in both 2005 and 2010. This is shown in the two pie charts below. Overall, the degree of consumer satisfaction in 2010 compared to 2005 has increased significantly. In 2010, a significant portion of individuals gave the customer service an excellent rating, compared to 45% of consumers in 2005 who were satisfied. Between the years of 2005 and 2010, the proportion of customers who thought the customer service was really poor dropped from 15% to 4%. In 2005, a significant portion of the public had negative opinions. In comparison, 28% of respondents in 2010 said that customer service was great. It shows that customer service at the Parkway hotel has significantly improved. Overall, in 2005, the majority of respondents thought that customer service was at a satisfactory level, and the minority said it was great. In 2010, the majority of consumers assessed customer service as good, with a small percentage rating it as really terrible.

Band 6.5 IELTS Answer

Both in 2005 and 2010, visitors at the Parkway Hotel gave the staff excellent reviews for their customer service. The following two pie charts demonstrate this. Overall, there has been a notable rise in customer satisfaction from 2005 to 2010 in comparison. Compared to 45% of customers in 2005 who were satisfied, a sizable percentage of people in 2010 rated the customer service an exceptional grade. Customers who believed the customer service was truly subpar decreased from 15% to 4% between the years 2005 and 2010. In 2005, a sizable majority of the populace held unfavourable views. In contrast, 28% of survey participants in 2010 said that customer service was excellent. It demonstrates how far the Parkway hotel's customer service has advanced. In general, respondents believed that customer service in 2005 was at a level that was satisfactory for the majority, and great for the minority. In 2010, most customers rated customer service as good, but a small minority said it was very awful.

Band 6 IELTS Answer

Customers at the Parkway Hotel praised the personnel for their customer service in both 2005 and 2010. The next two pie charts serve as examples of this. Comparing 2005 to 2010, there has generally been a noticeable increase in customer satisfaction. A sizeable portion of customers in 2010 gave the customer service an exceptional grade, compared to 45% of customers who were satisfied in 2005. Customers who believed the customer service was truly subpar decreased from 15% to 4% between the years 2005 and 2010. In 2005, a sizable majority of the populace held unfavourable views. In contrast, 28% of survey participants in 2010 said that customer service was excellent. It demonstrates how far the Parkway hotel's customer service has advanced. Parkway Hotel's customer service was scored favourably by guests in both 2005 and 2010. The following two pie charts demonstrate this. Overall, there has been a notable rise in customer satisfaction from 2005 to 2010 in comparison. The majority of respondents said that customer service in 2005 was at a level that was adequate, and the minority thought it was exceptional. In 2010, the majority of customers thought customer service was good, while a small percentage said it was truly terrible.

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