Refund Policy Reading Answers

Feb 9, 2023

Refund Policy Reading Answers contains a write up about the Refund policy of a university. Refund Policy Reading Answers contains a total of 7 paragraphs. Related to the paragraphs are 6 questions. Candidates in this IELTS Section will be shown various question types with clear instructions. The paragraphs contain information about the refund policy of the university. There are various criteria and reasons which are considered while asking for a refund from the university. Also, the method of refund has also been mentioned.

Refund Policy Reading Answers is an IELTS Reading passage which comprises one type of question: True/ False and Not given. Candidates must carefully and properly read each paragraph. It is necessary to interpret each text. In order to respond to the questions, you must identify the paragraph's main idea. It's vital to keep in mind the crucial facts. It is necessary to interpret and comprehend each text. The information which is not mentioned in the paragraphs must be answered as not given. To gain proficiency, candidates can practice from IELTS reading practice test.

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Section 1

Read the Passage to Answer the Following Questions

Refund Policy Reading Answers

Refund policy

You should be aware of Bathworth's refund policy for all fee-paying international students enrolled at Bathworth University.

General refund for new students

A general refund may be given if written notice of withdrawal from units or intermission from a course of study is received by the University

Semester 1 and 2

up to and on the official starting date of the semester-90% refund of the course fee, or:
after the official starting date of a semester and up to and including the HECS census date-fifty per cent (50%) refund of the course fee.
when a student withdraws or discontinues from a unit or course of study after the HECS census date for the semester-no refund shall be given.

Semester - Summer

Withdrawal from units up to and including 13 December- 90% refund

After 13 December-no refund shall be given.

Full refund

A full refund may be given in special circumstances. Such circumstances should be beyond the control of the student. The following reasons are grounds to apply for a full refund:

a student is refused a student visa
an offer is withdrawn or an enrolment terminated because the University is unable to provide the course of study, or
a student withdraws from a unit on the advice of a Faculty Course Adviser and does not enroll in a replacement unit (the signature of the Faculty is needed)
the University changes or is unable to offer units such that a student is prevented from completing the unit/s
a student is unable to fulfill the requirements of an offer
a student withdraws from a unit and enrolls in a replacement unit in the same semester.

Executive discretion may be exercised for applications which do not comply with the above provisions but for which extraordinary circumstances may exist.
Application for a refund in special circumstances must be made in writing and sent to the Executive Director. Proof of payment and validation of the reasons for applying for a refund will be required.
Methods of refund

The following apply to refunds:

Refunds will be made in Australian dollars only, by cheque.

Refunds in the form of the transfer of fees to another institution will not be made directly to a student. The student must provide evidence of acceptance into that institution before the approved refund will be transferred.

Section 2

Solution and Explanation

Questions 14-19

Look at the information on the following page about Batchworth University's refund policy.

In boxes 14-19 on your answer sheet write

TRUE - if the statement is true
FALSE - if the statement is false
NOT GIVEN - if the information is not given in the passage

University transfer of refund fees can be done if handled by both universities.

Answer: True
Supporting Statement: A general refund may be given if written notice of withdrawal from units or intermission from a course of study is received by the University
Keywords: general refund
Keyword Location: Paragraph 1
Explanation: As per paragraph 1, it has been mentioned that if the University receives formal notification of withdrawal from units or hiatus from a programme of study, a general refund may be issued. So, the correct answer is True as per the explanation provided and the lines of paragraph 1. The transfer of fees can be done if handled by both universities. So, the question statement is correct.

A student may get a full refund if withdrawing for personal reasons, but it is at the university's discretion.

Answer: True
Supporting Statement: A full refund may be given in special circumstances. Such circumstances should be beyond the control of the student.
Keywords: full refund, circumstances
Keyword Location: Paragraph 4
Explanation: As per paragraph 4, it has been clearly mentioned that in certain cases, a complete refund might be provided. Such events ought to be uncontrollable by the pupil. However, there are various reasons mentioned for the refund initiated by the student. But in case of personal reasons only refund is made and that too by the university’s choice and decision. So, the question statement is correct as per the lines of paragraph 4, So, the correct answer is True as per the explanation provided for the same.

Each day you wait the refund becomes less and less

Answer: False
Supporting Statement: up to and on the official starting date of the semester-90% refund of the course fee, or:after the official starting date of a semester and up to and including the HECS census date-fifty per cent (50%) refund of the course fee. when a student withdraws or discontinues from a unit or course of study after the HECS census date for the semester-no refund shall be given.
Keywords: refund, course fee
Keyword Location: Paragraph 2
Explanation: As per paragraph 2, it has been clearly mentioned that 90% of the course money will be refunded up to and including the semester's official start date; after that date and up to the date of the HECS census, 50% of the course fee will be refunded. No reimbursement will be issued if a student withdraws or stops taking a unit or programme of study after the HECS census date for the semester. So, the question statement is contrary to the actual information. Thuds, the correct answer is False as per the explanation provided and the information given in paragraph 2

You are entitled to a full refund if you are ill and cannot complete the course.

Answer: False
Supporting Statement: The following reasons are grounds to apply for a full refund:
a student is refused a student visa, an offer is withdrawn or an enrolment terminated because the University is unable to provide the course of study, or a student withdraws from a unit on the advice of a Faculty Course Adviser and does not enroll
in a replacement unit (the signature of the Faculty is needed),student withdraws from a unit and enrolls in a replacement unit in the same semester.
Keywords: reasons for refund
Keyword Location: Paragraph 4
Explanation: As per paragraph 4, it has been clearly stated that the justifications give rise to a complete refund request: a student withdraws from a course on the advice of a faculty course adviser and chooses not to enroll in a replacement course; a student is denied a student visa; an offer is withdrawn; or an enrollment is canceled because the university cannot offer the course of study If a student cannot satisfy the conditions of an offer because the university changed or was unable to offer the unit, they may withdraw from the unit and enroll in a different one the following semester. So, the question statement is contrary to the actual information. Thuds, the correct answer is False as per the explanation provided and the information given in paragraph 4.

If you enroll in a course and then later find out you do not have the right qualifications to take the program, you may get a refund.

Answer: True
Supporting Statement: A full refund may be given in special circumstances. Such circumstances should be beyond the control of the student. The reasons are grounds to apply for a full refund:
a student is unable to fulfill the requirements of an offer
Keywords: full refund, requirements
Keyword Location: Paragraph 4
Explanation: As per paragraph 4, it has been clearly mentioned that in certain cases, a complete refund might be provided. Such events ought to be uncontrollable by the pupil. The following grounds exist to request a complete refund: A student is unable to comply with an offer's conditions. So, the question statement is correct as per the information provided in paragraph 4. So, the correct answer is True.

If you make a mistake and enroll in the wrong courses and later are advised not to take the course by a school adviser, you may get a refund.

Answer: True
Supporting Statement: The following reasons are grounds to apply for a full refund:
a student is refused a student visa, an offer is withdrawn or an enrolment terminated because the University is unable to provide the course of study, or a student withdraws from a unit on the advice of a Faculty Course Adviser and does not enroll
in a replacement unit (the signature of the Faculty is needed),student withdraws from a unit and enrolls in a replacement unit in the same semester.
Keywords: faculty adviser, refund
Keyword Location: Paragraph 4
Explanation: As per paragraph 4, it has been clearly stated that the justifications give rise to a complete refund request: a student withdraws from a course on the advice of a faculty course adviser and chooses not to enroll in a replacement course. So, the question statement is correct as per the information provided in paragraph 4. So, the correct answer is True.

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