Product recall: Healthfast Reading Answers

Sayantani Barman

Jun 26, 2024

Product recall: Healthfast Reading Answers is an academic reading answers topic. Product recall: Healthfast Reading Answers have a total of 7 IELTS questions in total. In the questions, you have to write TRUE, FALSE and NOT GIVEN as per the statements given in the passage. You have to choose NO MORE THAN TWO WORDS AND/OR A NUMBER and choose ONE WORD ONLY from the passage.

Candidates should read the IELTS Reading passage thoroughly to recognize synonyms, identify keywords, and answer the questions below. IELTS Reading practice papers, which feature topics such as Product recall: Healthfast Reading Answers. Candidates can use IELTS reading practice questions and answers to enhance their performance in the reading section.

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Section 1

Read the Text Below and Answer Questions

Product Recall: Healthfast

  1. Healthfast Vitamins and Wellbeing wishes to inform its retailers and customers that foreign material has been found in some bottles and containers of its vitamins and supplements These foreign items include sawdust, paint chips and metal shavings.
  2. Batches affected
    You will find the batch number printed on the bottom of the jar or container.
    Goodnight Formula3 P6617- P6628
    Healthfast Diet Support tablets N5990- N5992
    Anti-stress Formula DR5938- DR5941
  3. If the batch number has worn off or you have any queries relating to the recall, please call the dedicated hotline on 1800 98887777. Alternatively, our retailers have been briefed and are being regularly updated, so you may enquire at the outlet where the purchase was made
  4. These products are available nationwide, but reports of faulty items have come from the Sussex Cove area, leading us to believe that they have been tampered with locally. However, in the interests of security, we urge all customers who have products from the list above to return them immediately, either to point of purchase or via post to head office (Free post SU9877) If you have opened the bottle / container, please inspect and report any irregularities.
  5. Refunds
    As the manufacturer, the health and safety of our customers is paramount. We will provide a refund for any unopened bottle or container from the list above, no questions asked. We will be inspecting these in order to continue to ascertain and monitor the situati on.
  6. If you have consumed vitamins or supplements from the affected batches, we would be grateful if you could complete the attached survey and report the place of purchase of the product. Please note that our children's supplement range and Sports Boost vitamins have not been affected and do not need to be returned.
  7. Healthfast Vitamins and Wellbeing will pay a reward of up to $20,000 for information leading to the conviction of any person found guilty of tampering with its products. If you have such information, please contact Regina Giese, Customer Relations Manager, Healthfast Vitamins and Wellbeing, at rgiese@healthfast.co.

Section 2

Solution and Explantion

Questions 1-7

The reading text above has seven sections, A-G. Which section mentions the following information? NB You may use any letter more than once.

  1. which exact products are being recalled

Answer: B
Supporting statement:
“........Goodnight Formula3 P6617- P6628; Healthfast Diet Support tablets N5990- N5992; Anti-stress Formula DR5938- DR5941...........”
Keywords:
products, recalled
Keyword Location: para B
Explanation:
Para B lists the specific products and their batch numbers that are being recalled.

  1. what the manufacturer will do with returned products

Answer: E
Supporting statement:
“.........We will provide a refund for any unopened bottle or container from the list above, no questions asked. We will be inspecting these in order to continue to ascertain and monitor the situation..........”
Keywords:
products, manufacturer
Keyword Location: para E
Explanation:
Para E explains that the manufacturer will refund and inspect the returned products to monitor the situation.

  1. who to contact to find out more

Answer: C
Supporting statement:
“.........If the batch number has worn off or you have any queries relating to the recall, please call the dedicated hotline on 1800 98887777..........”
Keywords:
contact, find
Keyword Location: para C
Explanation:
Para C provides contact information for those with queries about the recall.

  1. what to do if you have bought a recalled product but have not used it

Answer: D
Supporting statement:“........We urge all customers who have products from the list above to return them immediately, either to point of purchase or via post to head office (Free post SU9877)...........”
Keywords:
used, recalled
Keyword Location: para D
Explanation:
Para D instructs customers to return any recalled products they have purchased but not used.

  1. what the manufacturer is offering for details of the crime

Answer: G
Supporting statement:
“..........Healthfast Vitamins and Wellbeing will pay a reward of up to $20,000 for information leading to the conviction of any person found guilty of tampering with its products.........”
Keywords:
manufacturer, offering
Keyword Location: para G
Explanation:
Para G mentions that the manufacturer is offering a reward for information leading to the conviction of those tampering with the products.

  1. where recalled products were sold

Answer: D
Supporting statement:
“..........These products are available nationwide, but reports of faulty items have come from the Sussex Cove area.........”
Keywords:
recalled products, sold
Keyword Location: para D
Explanation:
Para D states that the recalled products were sold nationwide, with reports of issues coming from Sussex Cove.

  1. why the products are being recalled

Answer: A
Supporting statement:
“..........Healthfast Vitamins and Wellbeing wishes to inform its retailers and customers that foreign material has been found in some bottles and containers of its vitamins and supplements.........”
Keywords:
products, recalled
Keyword Location: para A
Explanation:
Para A explains that the recall is due to foreign materials found in some bottles and containers.

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