Lost Cards Reading Answers

Jan 28, 2023

Lost Cards Reading Answers is a genral reading topic and a discussion about the steps which are to be followed by the customers if they have lost their credit cards or debit cards. The given IELTS topic has originated from the book named “Cambridge IELTS 10 Student's Book with Answers”. The topic named Lost Cards Reading Answers has a total of 6 questions. A single sort of question, as involved in this topic is, choose the correct letter. The candidates should thoroughly read the IELTS reading passage to recognize the synonyms and identify the keywords and answer the questions below. IELTS reading practice papers can be taken into consideration by the candidates in order to score a good score in the reading section in which similar topics like Lost Cards Reading Answers has been included.

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Section 1

Read the passage to answer the following questions

Lost Cards Reading Answers

If you discover that your credit card, cheque book, debit card or cash card is missing, telephone the credit card company or bank as soon as possible. Follow this up with a letter. If you suspect theft, tell the police as well. In most circumstances, provided you act quickly, you will not have to pay any bills which a thief runs up on your account. Most home insurance policies will also cover you against even this limited risk.

Because plastic money is now so common, central registration schemes such as Credit Card Shield and Card Protection System exist to help customers whose cards are lost or stolen. Under the schemes, you file details of all your cards - including cash cards and account cards issued by shops - with a central registry, for a small annual fee. Then, if any or all of your cards are stolen, you need to make only one phone call to the registry, which is open around the clock 365 days a year. As soon as you have called, your responsibility for any bills run up by the thief ends and the scheme's staff make sure that all the companies whose cards you had are notified.

What you stand to lose on a stolen card

CREDIT CARD You will not have to pay more than £50 of the bills a thief runs up with your card. If you report the loss before the card is used, you will not have to pay anything.

CHEQUES AND GUARANTEE CARD Unless you have been careless - by signing blank cheques, say - you will not have to pay for any forged cheques a thief uses. The bank or shop that accepts them will have to bear the loss.

DEBIT CARD (Switch or Visa Delta) The banks operate a system similar to that for credit cards, in that you are liable for bills up to £50.

If your cash card is stolen

Legally, you can be made to pay back any sums a thief withdraws using your card, but only up to the time you report the loss and up to £50, unless the bank can prove gross negligence, such as writing your personal identification number on your card.

Never keep your card and a note of your personal number (which does not appear on the card) together.
Memorise your personal number if possible. If you must make a note of it, disguise it as something else - a telephone number, say.
The same rules and precautions apply to a credit card used as a cash card.

Section 2

Solution And Explanation

Question 9-14:

Chose the correct letter, A, B, C or D.
Write the correct letter in boxes 9-14 on your answer sheet.

Question 9. What should you do first if you lose a credit card?

contact your insurance company
write a letter
contact the police
make a phone call

Answer: D
Supporting sentence: If you discover that your credit card, cheque book, debit card or cash card is missing, telephone the credit card company or bank as soon as possible.
Keyword : discover, credit card, telephone, as soon as possible
Keyword location: paragraph 1, lines 1-2
Explanation: Lines 1-2 of paragraph 1 portrays the procedure to be followed if someone loses their credit or debit card. If someone discover that their credit card, debit card or cheque book has been lost, they can take a step. They can make a telephone call to the credit card company or bank at their earliest convenience. They can do so by writing a formal letter. It is advisable to tell the police the truth, if the victim suspects someone has stolen their essentials. Thus, option D is the correct option.

Question 10. Credit Card Shield is

an insurance company which deals with card theft.
a system for registering people's card details.
an emergency telephone answering service.
an agency for finding lost or stolen cards.

Answer: B
Supporting sentence: Credit Card Shield and Card Protection System exist to help customers whose cards are lost or stolen.
Keyword : Credit Card Shield, help, customers, lost or stolen
Keyword location: paragraph 2, lines 1-2
Explanation: The third and fourth lines of paragraph 2 implies that plastic money is now a common feature. Due to this, central registration schemes such as Credit Card Shield and Card Protection System comes as they solutions. Those assist the customers who lost their cards or their cards have been stolen. It is advisable to fillup the details of the card, including cash cards and account cards in the credit card shield. Thus, option B is the right answer.

Question 11. When contacted, the Card Protection System company will

inform the police about the loss of the card.
get in touch with the relevant credit card companies.
ensure that lost cards are replaced.
give details about the loss of the card to shops.

Answer: B
Supporting sentence: As soon as you have called, your responsibility for any bills run up by the thief ends and the scheme's staff make sure that all the companies whose cards you had are notified.
Keyword : responsibility, scheme's staff, companies, notified
Keyword location: paragraph 2, lines 6-8
Explanation: The sixth to eight lines of paragraph 2 clarifies about the Card Protection System. Shield and Card Protection System exist to assist clients whose cards have been lost or stolen. As soon as the customer contact their liability for any expenses the thief accrues ends their staffs comes up with a solution. Also, the staff of the programme makes sure that all the businesses whose cards you had are informed. So, option B will be the correct option to be chosen here.

Question 12. You are fully covered by both banks and shops if you lose

a cheque that is signed but not otherwise completed.
a blank unsigned cheque.
a Switch card
a credit card

Answer: B
Supporting sentence: The bank or shop that accepts them will have to bear the loss.
Keyword : bank, shop, bear, loss
Keyword location: paragraph 3, lines 4-5
Explanation: The fourth to fifth lines of paragraph 3 explains about the cheques and guarantee card. It is stated that the user need not to pay unless they have been careless enough to lose their blank cheque. They doesn’t have to pay for a cheque that has been forged or altered by a thief. The bank and shops should mandatorily tolerate the loss in this account of fraudulent and deceitful cases. Therefore, option B is an appropriate answer to be chosen here.

Question 13. If you have written your personal number on a stolen card, you may have to

join a different credit card protection scheme.
pay up to £50 for any loss incurred.
pay for anything the thief buys on it.
change your account to a different bank.

Answer: C
Supporting sentence: Legally, you can be made to pay back any sums a thief withdraws using your card
Keyword : Legally, pay back, any sums, thief withdraws
Keyword location: paragraph 3, lines 1-2
Explanation: The first two lines of paragraph 3 implies about some points regarding the stolen card of a customer. In a legal manner, the customer can be held liable to pay back any kind of amount which a thief retreated or withdrawn from their account. Although, it is viable upto the time of reporting the loss of the card and also up to £50 amount. It is feasible unless it has been discovered and proven by the bank about the complete negligence of theirs. The negligence, for instance, writing own personal identification number on their card by the user. So, option C is the right answer.

Question 14. What happens if your cash card is stolen?

you arrange for the card to be returned.
the bank stops you withdrawing money.
you may have to pay up to £50 of any stolen money.
you cannot use a cash card in future.

Answer: C
Supporting sentence: only up to the time you report the loss and up to £50
Keyword : time, report, loss, £50
Keyword location: paragraph 3, lines 1-3
Explanation: The first three lines of paragraph 3 explains that what happens if the user lost his or her cash card. Practically, one can be forced to pay back any funds that a thief withdraws using their card. But it is only during the time they report the loss and for a maximum of £50. Unless the bank can demonstrate egregious carelessness, such as writing their own personal identification number on their card. Therefore, option C is the right answer for this question.