Letter to the Store Manager for a Laptop You Bought Has a Problem IELTS Writing Task 1

Jan 23, 2023

Letter to the Store Manager for a Laptop You Bought Has a Problem IELTS Writing Task 1 requires candidates to address the store manager regarding a defect in the laptop you bought. The topic in IELTS general writing task 1; Letter to the Store Manager for a Laptop You Bought Has a Problem IELTS Writing Task 1 revolves around the need resolution of a problem at work. In this IELTS General writing task 1; Letter to the Store Manager for a Laptop You Bought Has a Problem IELTS Writing Task 1, the sample answers comprises an introduction, body, and a conclusion.

IELTS General Writing Task 1 includes letter writing either in formal, informal, or semi-formal patterns. Candidates need to complete the task within 20 minutes. Students can consider their preparation for the writings section from the IELTS Writing Practice Papers and enhance their writing skills effectively. IELTS writing score is marked based on band scores. The band scores range from 0 to 9.

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Topic: You live in a small town and last week, you drove to a big city about two hours away to buy a new laptop at a good price. You worked on the laptop all week and finished writing a long assignment that is due shortly. However, this week, the laptop doesn't even switch on.

Write a letter to the store manager.
In your letter

- tell the store manager where you live and what happened
- explain the problem with the laptop
- state what action you would like the manager to take

Band 8 IELTS Letter

Dear Store Manager,

I am writing to bring to your attention a problem I have encountered with a laptop I purchased from your store last week. I live in a small town about two hours away from your location, and I drove to your store specifically to purchase a new laptop at a good price.

Unfortunately, the laptop I bought from your store is now not functioning properly. I had been using it all week to work on a long assignment that is due shortly, but this week the laptop will not even switch on. I am very disappointed and frustrated as I had relied on this laptop to complete my work.

I would like to request that you take action on this matter. I would like a full refund or exchange for a new functioning laptop. I am willing to provide a proof of purchase and any other relevant information that may be required.

I hope that you will take this matter seriously and take appropriate action as soon as possible. I would appreciate it if you could let me know the next steps that I need to take to resolve this issue.

Thank you for your time and consideration.

Sincerely,
Jeevan Prajapati

Band 7.5 IELTS Letter

Dear Store Manager,

I am writing to bring to your attention a problem I have encountered with a laptop I purchased from your store last week. I live in a small town and drove to the big city, approximately two hours away, specifically to buy a new laptop from your store at a good price. I was pleased with the purchase and spent the entire week working on the laptop, completing a long assignment that is due shortly. However, this week, to my disappointment, the laptop does not even switch on.

I am extremely disappointed with the quality of the product I received from your store. Not only did I have to make a two-hour drive to purchase the laptop, but I also relied on it to complete an important assignment. The fact that the laptop has malfunctioned so soon after purchase is unacceptable and has caused a great deal of inconvenience for me.

I would appreciate it if you could take immediate action to rectify this situation. I would like a full refund or a replacement laptop that is in good working condition. I would also appreciate an explanation as to why the laptop malfunctioned so soon after purchase.

I look forward to hearing from you soon.

Sincerely,
Johnson Smith

Band 6.5 IELTS Letter

Dear Sir/ Ma’am

I am writing to express my disappointment with a recent laptop purchase made at one of your stores. As a loyal customer, I had high expectations for the product and the shopping experience, but unfortunately, it was not a pleasant one. The laptop, which I purchased just last week, has been causing problems and even fails to turn on at times. This is especially frustrating given that I live in a small town, Panam Valley, and had to drive two hours to reach your store. Additionally, I paid a good price for the laptop and did not expect it to perform poorly.

I would like to request that you schedule a time for me to either visit your store and choose a new laptop as a replacement or for a full refund. I understand that you may need more information about the laptop, but I am more than willing to provide it to you. I hope that you will take my concerns seriously and provide a resolution that will leave me satisfied as a customer.

In conclusion, I am disappointed with the experience that I had with my recent purchase and would appreciate a prompt response to this complaint. I appreciate your time and effort in resolving this matter, and I look forward to hearing from you soon.

Sincerely
Amanda Adams

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