Lecture on Marketing Course - IELTS Listening Sample Answer

IELTS Listening section tests the candidate’s ability to understand audios of conversations and monologues and answer a wide range of questions. This topic - A lecture on marketing course is IELTS listening section four. The following are the IELTS listening question types:

  • Note completion

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Audio Transcript:

You will hear part of a lecture in a marketing course.

First you have some time to look at questions 31 to 40

(Pause the recording for 30 seconds)

Now listen carefully and answer questions 31 to 40

Lecturer: Today we're going to look at marketing over the lifetime of a product and how the different phases in the product life cycle impact on the kinds of marketing decisions we make and influence the marketing strategies we employ.

Of course, the first stage in the product life cycle is known as the Market Introduction Stage. At this point, costs are very high indeed, and, since the product is fresh to the market, sales volumes can be low to start as the product has vet to take off. What the marketing department must do therefore is get as much publicity as possible for the product and begin to develop brand awareness and loyalty. Think of the process as little steps. The first step is to get the brand noticed by your target market. This will require aggressive advertising using mediums which are likely to expose the product to, and, just as importantly, appeal to the target customer. The next step would be to encourage the target market to try the product. Promotions, free trials and other special offers all play a role in enticing new customers over to your brand.

Don't expect to make money during the Market Introduction Stage. The focus should be solely on creating brand awareness.

Pause (4 seconds)

Then we move into the Growth phase. Now here costs will reduce dramatically as sales rise and economies of scale in production begin to kick in. Public awareness of the product has increased and the focus of the marketing campaign will now switch more from creating awareness to generating customer loyalty and brand recognition. The first step for the marketing gurus is to find a way to reward return customers for their loyalty - in other words, provide them with an incentive to continue coming back.

During the growth phase, several new competitors are likely to emerge as tangible threats to the business. The next step for the marketing team, then, is to differentiate their brand from the alternatives on the market. Unless customers see your product as distinct from the competitors', they really have no reason to remain loyal to it; therefore, this brand differentiation that I have just spoken of is vital.

So, you've grown your business, now it's time to sit back and reap the rewards. We're into the Maturity Stage. During this period, sales will peak as the saturation point is reached.

Competition will be intense, however, the work you have done on developing brand loyalty and differentiating your product from that of competitors will really pay off now. The marketing department must continue to differentiate the brand from competitors', and, if possible, diversify the product features; that is, find new applications for the product in order to open up potential new markets and prolong the Maturity Stage.

The final stage in the product life cycle is Saturation and Decline. Some would argue that reaching this stage is a natural progression for every product. However, there is a growing belief that, should the marketing department do its job properly, the product should stabilise and never really fall into decline. We'll examine this debate a little more closely next time.

That is the end of Part four. You now have half a minute to check your answers.

Questions 31-40

Complete the flow-chart below.
Write NO MORE THAN THREE WORDS for each answer.

Product Life Cycle
Marketing Aims by Stage

Stage 1: Market Introduction

Features:

Cost 31________

Answer: very high

Explanation: The first stage of the product life cycle has very high costs.

Also check:

Sales volume 32________

Answer: low

Explanation: In the first stage, since the product is fresh, there is a low sales volume.

Marketing Strategy:

Step 1

Get the brand noticed by the 33________

Answer: target market

Explanation: The first step includes making the brand noticed by the target market.

Step 2

Encourage potential customers to 34________

Answer: try the product

Explanation: Then the next step would be to encourage the potential customers to try the product.

Stage 2: Growth

Features:

Economies 35________ lead to reduced costs and a rise in sales.

Answer: of scale

Explanation: Then in the growth stage, the cost decreases greatly as the sales rise and the economies of scale lead to reduced costs.

Marketing Strategy:

Step 1

Find a way to 36________ return customers.

Answer: reward

Explanation: The first marketing strategy to know is rewarding the loyal customers in return.

Step 2

Differentiate the 37________ from rival products.

Answer: brand

Explanation: The next strategy is to differentiate the brand from the competitors.

Stage 3: Maturity

Features:

Sales will 38________

Answer: peak

Explanation: In the maturity stage, the sales will reach their peak where the saturation point is reached.

The competition will be 39________

Answer: intense

Explanation: The competition will be intense at this stage.

Marketing Strategy:

Step 1

Continue to point out the differences between your product and rival brands

Step 2

Find new 40________ for the product

Answer: applications

Explanation: Diversify the product features by finding new applications for the product.

*The article might have information for the previous academic years, please refer the official website of the exam.

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