Guide to Employees on Workplace Monitoring Reading Answers

Mar 10, 2023

Guide to Employees on Workplace Monitoring Reading Answers contains a write-up about workplace monitoring. Guide to Employees on Workplace Monitoring Reading Answers contains a total of 6 paragraphs. Related to the paragraphs are 7 questions. Candidates in this IELTS section will be shown various question types with clear instructions. The paragraphs contain information about a guide on workplace monitoring. There are several tips to prevent and detect crime. Also, how to be safe from workplace monitoring. The dos and don'ts have also been mentioned.

Guide to Employees on Workplace Monitoring Reading Answers is an IELTS Reading passage that comprises one type of question: complete the summary. Candidates must carefully and properly read each paragraph. It is necessary to interpret each text. In order to respond to the questions, you must identify the paragraph's main idea. It's vital to keep in mind the crucial facts. It is necessary to interpret and comprehend each text. The answer to the question must not exceed more than two or three words. To gain proficiency, candidates can practice from IELTS reading practice test.

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Section 1

Read the Passage to Answer the Following Questions

Guide to Employees on Workplace Monitoring Reading Answers

What is workplace monitoring? Employers have the right to monitor your activities in many situations at work. For example, your activities may be recorded on CCTV cameras, and your letters may be opened and read. In addition, your employer may use an automated software program to check the emails you receive at work. Phone calls may be listened to and recorded, and the log of websites you use may be checked.
All of these forms of monitoring are covered by data protection law. Data protection law doesn't prevent monitoring in the workplace. However, it does set down rules about the circumstances and the way in which monitoring should be carried out. Before deciding whether to introduce monitoring, your employer should identify any negative effects the monitoring may have on staff. This is called impact assessment.
Monitoring electronic communications at work Your employer can legally monitor your use of electronic communications in the workplace if the monitoring relates to the business and the equipment being monitored is provided partly or wholly for work.
Except in extremely limited circumstances, employers must take reasonable steps to let staff know that monitoring is happening, what is being monitored, and why it is necessary.
As long as your employer sticks to these rules, they don't need to get your consent before they monitor your electronic communications, but only if the monitoring is for specific reasons. These may be to establish facts which are relevant to the business or to check standards, for example, listening in to phone calls to assess the quality of your work.
Monitoring is also allowed if its purpose is to prevent or detect crime. It may be necessary to make sure electronic systems are operating effectively, for example, to prevent computer viruses entering the system. Your employer is also allowed to listen in to any calls you make to confidential helplines, but in this case he or she is not allowed to record these calls.

Section 2

Solution with Explanation
Questions 15-21:
Complete the notes below. Choose NO MORE THAN TWO WORDS from the text for each answer.

Guide to employees on workplace monitoring
Your employer may monitor you at work by checking

recordings of your activities
your letters and (15)....................
your phone calls and which websites you have visited

Rules for monitoring are established by data protection law. This states that employers must carry out a procedure that is known as (16).......................before introducing monitoring, In general, monitoring is legal if

it relates to the business
you are using (17).....................intended for work
the worker has been informed

Monitoring may be used •to evaluate the (18) ...... of your work

to stop or find out about (19).............
to stop the possibility of (20) affecting systems
to check calls to (21) ..... (these cannot be recorded)

Question 15:

Answer: Emails
Supporting statement: your activities may be recorded on CCTV cameras, and your letters may be opened and read. In addition, your employer may use an automated software program to check the emails you receive at work. Phone calls may be listened to and recorded, and the log of websites you use may be checked.
Keywords: activities, receive at work
Keyword Location: Paragraph 1
Explanation: As per paragraph 1, it has been clearly mentioned that CCTV cameras may capture your movements. And your letters could be opened and read. Also, the emails you receive at work may be checked by an automatic software program used by your business. The log of websites you visit may be examined, and phone calls may be heard and recorded. So, the correct answer is ‘emails’ as per the explanation provided and the information given in paragraph 1.

Question 16:

Answer: Impact Assessment
Supporting statement: it does set down rules about the circumstances and the way in which monitoring should be carried out. Before deciding whether to introduce monitoring, your employer should identify any negative effects the monitoring may have on staff. This is called impact assessment.
Keywords: monitoring, negative effects
Keyword Location: Paragraph 1
Explanation: As per paragraph 2, it has been clearly mentioned that it does lay out guidelines for the situations and methods under which monitoring should be done. Before making a monitoring decision, your employer should consider any unfavorable consequences the monitoring might have on the workforce. Impact assessment is the term used for this. So, the correct answer is ‘internal assessment’ as per the explanation provided and the information given in paragraph 2.

Question 17:

Answer: Equipment
Supporting statement: Monitoring electronic communications at work Your employer can legally monitor your use of electronic communications in the workplace if the monitoring relates to the business and the equipment being monitored is provided partly or wholly for work.
Keywords: electronic communications, workplace
Keyword Location: Paragraph 3
Explanation: As per paragraph 3, it has been clearly mentioned that monitoring work-related electronic communications. If the monitoring is related to the business and the monitored equipment is partially or entirely given for work. Your employer is legally allowed to keep an eye on how you use electronic communications at work. So, the correct answer is ‘equipment’ as per the explanation provided and the information given in paragraph 3.

Question 18:

Answer: Quality
Supporting statement: As long as your employer sticks to these rules, they don't need to get your consent before they monitor your electronic communications, but only if the monitoring is for specific reasons. These may be to establish facts that are relevant to the business or to check standards, for example, listening in to phone calls to assess the quality of your work.
Keywords: check standards, phone calls
Keyword Location: Paragraph 5
Explanation: As per paragraph 5, it has been clearly mentioned that your employer may monitor your electronic communications. As long as they abide by these regulations, but only if the monitoring is done for a specific cause. This could involve gathering information that is important to the company or checking standards. Such as listening in on calls to judge how well you do your job. So, the correct answer is ‘quality’ as per the explanation provided and the information given in paragraph 5.

Question 19:

Answer: Crime
Supporting statement: Monitoring is also allowed if its purpose is to prevent or detect crime. It may be necessary to make sure electronic systems are operating effectively, for example, to prevent computer viruses entering the system. Your employer is also allowed to listen in to any calls you make to confidential helplines, but in this case he or she is not allowed to record these calls.
Keywords: monitoring, prevent
Keyword Location: Paragraph 6
Explanation: As per paragraph 6, it has been clearly mentioned that monitoring is also permitted if it aims to stop or catch criminal activity. Making sure electronic systems are functioning properly could be required. For instance, to stop computer viruses from getting into the system. Although he or she is not permitted to record these calls, your employer is permitted to listen in on any calls you place to confidential helplines. So, the correct answer is ‘crime’ as per the explanation provided and the information given in paragraph 6.

Question 20:

Answer: Computer Viruses
Supporting statement: Monitoring is also allowed if its purpose is to prevent or detect crime. It may be necessary to make sure electronic systems are operating effectively, for example, to prevent computer viruses entering the system. Your employer is also allowed to listen in to any calls you make to confidential helplines, but in this case he or she is not allowed to record these calls.
Keywords: operating effectively
Keyword Location: Paragraph 6
Explanation: Monitoring is allowed if it intends to prevent or deter illegal behavior, as stated clearly in paragraph 6. For example, to prevent computer viruses from entering the system, it may be necessary to ensure that electronic systems are operating effectively. Your employer is allowed to listen in on any calls you make to confidential helplines. Even though he or she is not allowed to record these calls. Hence, in light of the justification offered and the details in paragraph 6, "computer viruses" is the appropriate response.

Question 21:

Answer: Confidentiality helpline
Supporting statement: Monitoring is also allowed if its purpose is to prevent or detect crime. It may be necessary to make sure electronic systems are operating effectively, for example, to prevent computer viruses entering the system. Your employer is also allowed to listen in to any calls you make to confidential helplines, but in this case he or she is not allowed to record these calls.
Keywords: allowed to listen
Keyword Location: Paragraph 6
Explanation: Monitoring is allowed if it intends to prevent or deter illegal behavior, as stated clearly in paragraph 6. For example, to prevent computer viruses from entering the system, it may be necessary to ensure that electronic systems are operating effectively. Your employer is allowed to listen in on any calls you make to confidential helplines. Even though he or she is not allowed to record these calls. Hence, in light of the justification offered and the details in paragraph 6, "confidentiality helpline" is the appropriate response.

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