GENERAL PRACTITIONER ONLINE SERVICES

Sep 12, 2024

General practitioner online services Reading Answers is an academic reading answers topic. General practitioner online services Reading Answers has a total of 7 IELTS questions in total. In the questions set there are questions where you have to fill in the blanks with correct answers.

Candidates should read the IELTS Reading passage thoroughly to recognize synonyms, identify keywords, and answer the questions below. IELTS Reading practice papers feature topics such as General practitioner online services Reading Answers. Candidates can use IELTS reading practice questions and answers to enhance their performance in the reading section.

Section 1

GENERAL PRACTITIONER ONLINE SERVICES

Did you know that from last year, you don't have to wait on the phone to speak to your GP surgery? Just like online banking, you can look at your GP records on a computer using a website, a tablet or a smartphone using an app. You can also:

- book and cancel appointments with a doctor or nurse online.

- order repeat prescriptions online. Some patients have found that they don't have to waste lots of time, as they don't need to make a special trip to their surgery to order repeat prescriptions.

- look at part of your GP records online. You can look at your records whenever you want, even from the comfort of your home, and find answers to questions you may have without ringing your doctor.

- view clinical correspondence, such as hospital discharges.

Online services are free to use and are just another way of contacting your surgery. You can still ring them or go to your surgery like you do now. You can also still request to see records from your surgery. They may charge you for this service.

How can I start using GP online services?

Follow these steps to access GP online services:

Take photo ID (passport or driving licence) and evidence of your current address (such as a bill) to your GP practice and tell them you want to start using their online services.

If you do not have any ID, then either a member of staff will have to confirm your identity or you may have to answer questions about personal information in your GP records. Complete the registration form that you are given by your practice.

Once you have signed up, you will receive a letter with your unique username, password and instructions on how to log in. Did you know that you can choose to give another person access to your GP online services on your behalf? You don't need to know how to use these services or have a computer yourself to give another person access. Your surgery will provide them with login details, which will be separate from your own. Your surgery will give you details on how this can be set up.

The recommended and safest way to give another person access to your online services is for them to have their own username and password. If you use online services yourself, you should not share your username and password with anyone. If you share your username and password, your surgery cannot tell whether you or someone else accessed your online services. This may be a problem if someone else misuses your login details and your surgery has to look into this.

You can also choose which online services you want each person to use. These are booking appointments, ordering repeat prescriptions and looking at your GP records. If you have a carer, using GP online services can stop them wasting time, allowing them to spend more time looking after your needs. Staff at your surgery will give your chosen person a short form to fill in and they will witness the signature. Your chosen person should bring identification with them. You will also need to sign to confirm you agree with the information on the form.

Questions 1-7

Write NO MORE THAN TWO WORDS for each answer.

What must be used to access GP records on a smartphone?

Answer: AN APP

Supporting statement: “.......Just like online banking, you can look at your GP records on a computer using a website, a tablet or a smartphone using an app......”

Keywords: smartphone, app

Keyword Location: para 1, Line 1

Explanation: This statement from the text highlights that accessing GP records on a smartphone requires an app. It makes the comparison with online banking to emphasize the ease and accessibility.

What example of medical communication can be accessed with the online services?

Answer: HOSPITAL DISCHARGES

Supporting statement: “......You can also ... view clinical correspondence, such as hospital discharges.........”

Keywords: correspondence, hospital

Keyword Location: para 1, Line 6

Explanation: The text lists the types of medical information accessible through GP online services. It specifies that hospital discharges are a type of clinical correspondence that can be viewed online, making it clear that users can access this form of medical communication via the service.

What can people still ask to be given, even if they subscribe to the online GP service?

Answer: RECORDS

Supporting statement: “.......You can also still request to see records from your surgery........”

Keywords: request, records

Keyword Location: para 2, Line 4

Explanation: Although the online GP service provides access to medical records, the text reassures patients that they can still request physical copies of their records directly from the surgery.

What example is given of something that proves where people live?

Answer: A BILL

Supporting statement: “.......Take photo ID (passport or driving licence) and evidence of your current address (such as a bill) to your GP practice.......”

Keywords: address, bill

Keyword Location: para 3, Line 2

Explanation: When signing up for GP online services, patients must provide proof of their current address. The text uses "a bill" as an example of an acceptable document to confirm residency, making it clear that this is one way to verify the patient's address.

What will a surgery give to a person who will share a patient's GP online access?

Answer: LOGIN DETAILS

Supporting statement: “........Your surgery will provide them with login details, which will be separate from your own.......”

Keywords: details, separate

Keyword Location: para 4, Line 4

Explanation: The text discusses the process of granting another person access to a patient’s online services. It clarifies that the surgery will give the designated person their own login details, which will be distinct from the patient’s. This ensures secure and separate access.

What person can save time with access to a patient's online records?

Answer: A CARER

Supporting statement: “........If you have a carer, using GP online services can stop them wasting time, allowing them to spend more time looking after your needs......”

Keywords: carer, wasting

Keyword Location: para 5, Line 3

Explanation: The text outlines the advantages of allowing a carer to access a patient's GP online services. By having access, carers can manage appointments and prescriptions more efficiently, reducing the time spent on administrative tasks and enabling them to focus more on caregiving.

What should a chosen person bring with them when they fill out the necessary form at the surgery?

Answer: IDENTIFICATION

Supporting statement: “.......Your chosen person should bring identification with them.......”

Keywords: identification, chosen

Keyword Location: para 6, Line 2

Explanation: When someone is selected to access a patient's online services, they must bring identification to the surgery when completing the necessary paperwork. This ensures that the correct person is granted access, maintaining the security of the patient’s information.

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