Eastern Energy, Using Your New Microwave Oven Reading Answers
The IELTS reading section assesses students based on their ability to read a passage and answer subsequent questions. These are the KPIs that are used to evaluate a candidate's reading abilities in IELTS examination. The details are required to be remembered in IELTS reading from the passage that is presented to them. Eastern Energy, Using Your New Microwave Oven IELTS reading answers is a topic that can be utilized by students to prepare themselves for IELTS reading assessment. Candidates face similar topics in IELTS reading practice papers. The topic includes questions as mentioned below:
- True/ False/ Not Given.
- Match the list of headings
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Section 1
Read the Passage to Answer the Following Questions
Eastern Energy, Using Your New Microwave Oven Reading Answers
EASTERN ENERGY
We are here to help and provide you with personal advice on any matters connected with your bill or any other queries regarding your gas and electricity supply.
Moving home
Please give as much notice as possible if you are moving home, but at least 48 hours is required for us to make the necessary arrangements for your gas and electricity supply. Please telephone our 24-hour line on 01316 753219 with details of your move. In most cases, we are happy to accept your meter reading on the day you move. Tell the new occupant that Eastern Energy supplies the household, to ensure the service is not interrupted. Remember we can now supply electricity and gas at your new address, anywhere in the UK. If you do not contact us, you may be held responsible for the payment for electricity used after you have moved.
Meter reading
Eastern Energy uses various types of meters ranging from the traditional dial meter to new technology digital display meters. Always read the meter from left to right, ignoring any red dials. If you require assistance, contact our 24-hour line on 0600 7310 310.
Energy Efficiency Line
If you would like advice on the efficient use of energy, please call our Energy Efficiency Line on 0995 7626 513. Please do not use this number for any other enquiries.
Special services
Passwords - you can choose a password so that, whenever we visit you at home, you will know it is us. For more information, ring our helpline on 0995 7290 290.
Help and advice
If you need help or advice with any issues, please contact us on 01316 440188.
Complaints
We hope you will never have a problem or cause to complain, but, if you do, please contact our complaints handling team at PO Box 220, Stanfield, ST55 6GF or telephone us on 01316 753270.
Supply failure
If you experience any problems with your electricity supply, please call free on 0600 7838 836, 24 hours a day, seven days a week.
USING YOUR NEW MICROWAVE OVEN
A As microwave cooking times are much shorter than other cooking times, it is essential that recommended cooking times are not exceeded without first checking the food.
B Take care when heating small amounts of food as these can easily burn, dry out or catch fire if cooked too long. Always set short cooking times and check the food frequently.
C Take care when heating 'dry' foods, e.g. bread items, chocolate and pastries. These can easily burn or catch fire if cooked too long.
D Some processed meats, such as sausages, have non-porous casings. These must be pierced by a fork before cooking, to prevent bursting. Whole fruit and vegetables should be similarly treated.
E When heating soup, sauces and beverages in your microwave oven, heating beyond the boiling point can occur without evidence of bubbling. Care should be taken not to overheat.
F When warming up food for a second time, it is essential that it is served 'piping hot’, i.e. steam is being emitted from all parts and any sauce is bubbling. For foods that cannot be stirred, e.g. pizza, the center should be cut with a knife to test if it is well heated through.
G It is important for the safe operation of the oven that it is wiped out regularly. Use warm, soapy water, squeeze the cloth out well and use it to remove any grease or food from the interior. The oven should be unplugged during this process.
Read More IELTS Reading Related Samples
Section 2
Solution and Explanation
Questions 1-7:
Do the following statements agree with the information given in the text?
TRUE if the statement agrees with the information
FALSE if the statement contradicts the information
NOT GIVEN if there is no information on this
- Customers should inform Eastern Energy of a change of address on arrival at their new home.
Answer: FALSE
Supporting Statement:” Please give as much notice as possible if you are moving home, but at least 48 hours is required for us to make the necessary arrangements for your gas and electricity supply. Please telephone our 24-hour line on 01316 753219 with details of your move.”
Keyword: customers, should inform, change of address, arrival, new home
Keyword Location: Moving home
Explanation: The customers should inform Eastern Energy, not on arrival, but before arrival at their new home as Eastern Energy needs 48 hours to arrange gas and electricity.
- Customers are expected to read their own gas or electricity meters.
Answer: TRUE
Supporting Statement: “Always read the meter from left to right, ignoring any red dials. If you require assistance, contact our 24-hour line on 0600 7310 310.”
Keyword: customers, expected to read, own, gas, or electric meters
Keyword Location: Meter Reading
Explanation: It is expected that the customers will read the gas or electricity meters on their own.
- It is now cheaper to use gas rather than electricity as a form of heating.
Answer: NOT GIVEN
- Eastern Energy supplies energy to households throughout the country.
Answer: TRUE
Supporting Statement: “Tell the new occupant that Eastern Energy supplies the household, to ensure the service is not interrupted. Remember we can now supply electricity and gas at your new address, anywhere in the UK.”
Keyword: supplies energy, households, throughout the country
Keyword Location: Moving home
Explanation: Eastern Energy supplies energy to households throughout the country
- The Energy Efficiency Line also handles queries about energy supply.
Answer: FALSE
Supporting Statement: “If you would like advice on the efficient use of energy, please call our Energy Efficiency Line on 0995 7626 513. Please do not use this number for any other inquiries.”
Keyword: Energy Efficiency Line, Handles, queries, energy supply
Keyword Location: Energy Efficiency
Explanation: The energy efficiency line does not handle queries about energy supply.
- All complaints about energy supply should be made by phone.
Answer: FALSE
Supporting Statement: “We hope you will never have a problem or cause to complain, but, if you do, please contact our complaints handling team at PO Box 220, Stanfield, ST55 6GF or telephone us on 01316 753270.”
Keyword: all complaints, energy supply, by phone
Keyword Location: complaint section
Explanation: If one plans to complain, then he can lodge a complaint at the address PO Box 220, Stanfield, ST55 6GF, or can call them at 01316 753270.
- Customers are not charged for the call when they report a fault in supply.
Answer: TRUE
Supporting Statement: “If you experience any problems with your electricity supply, please call free on 0600 7838 836, 24 hours a day, seven days a week.”
Keyword: customers, not charged, call report a fault in the supply
Keyword Location: supply failure
Explanation: When the customers call the service provider, they are not charged for that, if they report a fault in the supply.
Questions 8-14:
The following text has seven sections, A-G.
Choose the correct heading for each section from the list of heading below.
Write the correct number, i-x, in boxes 8-14 on your answer sheet.
List of Headings
- Re-heating
- Foods with skins
- Keeping your oven clean
- Standing time
- Rapid cooking times
- Using a thermometer
- Small quantities of food
- Deep fat frying
- Foods low in moisture
- Liquids
- Section A
Answer: v-Rapid cooking times
Supporting Statement: “As microwave cooking times are much shorter than other cooking times, it is essential that recommended cooking times are not exceeded without first checking the food.”
Keyword: microwave cooking times are much shorter than other cooking.
Keyword Location: Section A
Explanation: It is very important to check the food, before eating, as the microwave cooking time is much less than the other cooking time.
- Section B
Answer: vii-Small quantities of food
Supporting Statement:” Take care when heating small amounts of food as these can easily burn, dry out or catch fire if cooked too long. Always set short cooking times and check the food frequently.”
Keyword: small amounts of food
Keyword Location: Section B
Explanation: When a small quantity of food is being cooked in the microwave, special care must be taken.
- Section C
Answer: ix-Foods low in moisture
Supporting Statement: “Take care when heating 'dry' foods, e.g. bread items, chocolate, and pastries. These can easily burn or catch fire if cooked too long.”
Keyword: dry food
Keyword Location: section C
Explanation: Foods with less water content, can get burnt or catch fire if cooked for a longer time. These kinds of food must be cooked carefully.
- Section D
Answer: ii-Foods with skins
Supporting Statement:” Some processed meats, such as sausages, have non-porous casings. These must be pierced by a fork before cooking, to prevent bursting. Whole fruit and vegetables should be similarly treated.”
Keyword: non-porous casing
Keyword Location: Section D
Explanation: the foods with skin must be pierced with a fork before inserting it into the microwave, in order to avoid bursting
- Section E
Answer: x-Liquids
Supporting Statement: “When heating soup, sauces, and beverages in your microwave oven, heating beyond the boiling point can occur without evidence of bubbling. Care should be taken not to overheat.”
Keyword: soups, sauces, and beverages
Keyword Location: Section E
Explanation: One needs to be very careful while heating any kind of liquids like soup, sauces, and beverages in the microwave because it can heat the food beyond the boiling point without showing any bubbles.
- Section F
Answer: i-Re-heating
Supporting Statement: “When warming up food for a second time, it is essential that it is served 'piping hot’, i.e. steam is being emitted from all parts and any sauce is bubbling”
Keyword: warming up food for a second time
Keyword Location: section F
Explanation: Here the above question, it talks about the fact that warming up the food for the second time's a good thing as one should consume food hot.
- Section G
Answer: iii- Keeping your oven clean
Supporting Statement: “It is important for the safe operation of the oven that it is wiped out regularly. Use warm, soapy water, squeeze the cloth out well and use it to remove any grease or food from the interior. The oven should be unplugged during this process”
Keyword: wiped out regularly
Keyword Location: section G
Explanation: Wiping off the oven at a regular interval is very good for the safe operation of the oven.
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