Conversation between the Owner of a Restaurant and a Customer - IELTS Listening Sample Answer

Collegedunia Team

Oct 29, 2021

IELTS Listening section consists of 40 questions. There are two conversations and monologues in IELTS listening section. Candidates need to answer 10 questions for each audio. This topic - A conversation between the owner of a restaurant and a customer is IELTS Listening section one. The following are the IELTS listening question types:

  • Multiple choice questions
  • Table completion

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Audio Transcript:

You will hear a telephone conversation between the owner of a restaurant and a customer who is calling to find out information about food and prices at the restaurant.

First you have some time to look at question 1 to 3.

(Pause the recording for 30 seconds)

You will see that there is an example that has been done for you. On this occasion only, the conversation relating to this will be played first.

Sam: Hello. Belluci's Restaurant, Sam speaking. How may I help you?

David: Hi, my name's David Marsden, and I'm calling to ask about the offers I saw on the website for your restaurant. I am thinking about organising a party for a friend's birthday.

Sam: Yes, Mr Marsden, what information would you like to know?

David: You can call me David.

Sam: OK, great. So, David, what can I help you with?

David: Well, first of all, I wanted to know if the 50% offer that you have on for certain dishes is valid for week nights as well as on the weekend. The party may take place during the week, you see.

Sam: Well, there are many dishes that are 50% off on weekends and only a small number of dishes are 50% off during the week. For example, the Spaghetti Bolognaise is 50% off on whatever day you come in during this month, and Lasagna and steaks are 50% off on our most busy days, which are Saturday and Sunday.

David: Would you be able to do a discount on the Lasagna if there was a large group of people coming in during the week?

Sam: We can only do a 25% discount, but we can do a 50% discount for large groups on any dessert you have with the Lasagna.

David: Well, that sounds like a good deal.

The 50% discount on Lasagna is on the weekends only so the answer is (C). Now we shall begin. You should answer the questions as you listen because you will not hear the recording a second time. Listen carefully and answer questions 1-3.

[REPEAT]

Sam: There are many other offers that we have on, at the moment, as well.

David: What about drinks? Are there any discounts on drinks?

Sam: Yes, of course. For every three bottles of house red or white wine ordered, you will get a bottle free. So that is four bottles of wine for only about £25. If you order two bottles of champagne you will get half a bottle free of charge as well.

David: That sounds like a really good offer. Which house wine do you stock? Most restaurants have French house wine and sometimes Spanish but I think most of my friends will want to drink Italian wine.

Sam: We normally serve French as the house wine but we will be able to find a nice Italian one Instead, if you prefer.

David: That would be great. What about Champagne? We will probably order at least two really good bottles. How much would a good bottle cost?

Sam: Well, you are in luck because the Champagne used to cost £25 per bottle but now it's only £20 per bottle so you'll save £5.

Before you hear the rest of the conversation, you have some time to look at questions 4 to 10.

(Pause the recording for 30 seconds)

Now listen and answer questions 4 to 10.

David: That sounds like a good price based on my experience. Now, what side dishes are on the menu that could be ordered with the Lasagna?

Sam: Well, we have a range of side dishes, some go better with the Lasagna than others but of course It's your choice. The chef's special side dish is a chicken and cheese dish. This may be too heavy to have with Lasagna but we have a selection of salads such as a mixed salad and a Greek salad. They would be the best option with that main course. Some other side dishes that are popular are tomato bread with herbs and Italian cheese with peppers.

David: That all sounds very tasty and I'm sure all the people who are coming to the party will like these types of dishes. I might come in during the week to try out some of your food before the party.

Sam: So, would you like to reserve the table then for your party?

David: Yes. I was wondering if you have any tables free for the 20th of August?

Sam: I'm afraid we are all booked up on that date but we can reserve a table for you for the week after on the 27th of August. Is that OK?

David: Yes, that will be fine.

Sam: How many people will there be?

David: Fifteen. Can we have the table for 7:00 o'clock on that evening?

Sam: Yes, that can be arranged. Please, can I take your phone number for the booking?

David: Yes, it's 01445 333 6451

Sam: OK, that's great. Can I also take your email address to send you information about the restaurant and update you about offers and evening entertainment?

David: Sure, it's david.hamill@worthing.com, d a v i d (dot) h a m i l l @ w o r t h i n g (dot) com

Sam: Great! Well, I think that's all I need for the moment. We will be in touch closer to the date when you'll be coming to the restaurant. If you want to ask anything or order anything special we can cater for most requests.

David: Yes, that would be good as I'm sure I'll think of something,

Sam: Bye Bye David. Speak soon.

Questions 1-3

Choose the correct letter A, B or C. Write answers next to 1-3 on your answer sheet.

  1. How many bottles of wine do you have to buy to get one free?
  1. one
  2. three
  3. four

Answer: B

Explanation: The total number of bottles of wine one needs to buy to get one free wine is three.

Also check:

  1. Which type of wine do David’s friends prefer?
  1. French
  2. Italian
  3. Spanish

Answer: B

Explanation: David’s friends prefer Italian wine.

  1. What is the price of champagne?
  1. £20
  2. £35
  3. £25

Answer: A

Explanation: The price of champagne is 20 pounds for now but it originally costs 25 pounds.

Questions 4-10

Answer the questions below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

Belluci’s Restaurant

Sam’s suggestions

Would go best with the Lasagna:

4______________

Answer: mixed salad

Explanation: The restaurant has a selection of salads to go with the Lasagna like the mixed salad.

5________________

Answer: greek salad

Explanation: The Greek salad is also an option to go with the lasagna.

Other side dishes that Sam mentions:

6 ___________ with ________________

Answer: bread (with) herbs

Explanation: The other side dishes mentioned by Sam are bread with herbs.

7____________with_______________

Answer: cheese with peppers

Explanation: The other side dish mentioned by Sam is cheese with peppers.

CUSTOMER DETAILS

Booking made on 5th August

Date when customers will be at the restaurant:8______________

Answer: 27th august

Explanation: The hotel is booked till the 26th, therefore, Sam booked the hotel for the 27th of August.

Time: 7. 00 pm

The number of people:9__________________

Answer: 15

Explanation: David told that the total number of guests on 27th will be fifteen.

Email address: 10________________@___________com

Answer: hamill@worthing

Explanation: The mentioned email id is the one provided by David for communication.

Customer phone number 01445 333 6451

Customer willing to have emails sent to them: Yes

*The article might have information for the previous academic years, please refer the official website of the exam.

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