Conversation between Customer and Tour Guide about City Walking Tours - IELTS Listening Sample Answer

Oct 8, 2021

IELTS Listening section consists of four sections - two conversations and two monologues. There is a total of 40 IELTS Listening questions. The topic - A conversation between a customer and a tour guide about a city walking tour is IELTS Listening part 1. The candidate needs to answer the following IELTS Listening question types:

Fill in the blanks
Table completion

Audio Transcript:

You will hear a conversation between a customer and a tour guide.

First, you have some time to look at questions 1 to 10.

Now listen carefully and answer questions 1 to 10.

Customer: Good morning. I've heard that you offer walking tours of the city.

Tour Guide: Yes, we do. We have four walks. Did you have any particular one in mind?

Customer: Not really actually, I don't know anything about your tours. Could you?

Tour Guide: Of course, here's our leaflet. Let me take you through it. Our main walk is a comprehensive one of the city-centre lasting a whole afternoon. It is quite long that takes you to all the main sites and a few lesser-known one. As you can see, we take in the castle, the cathedral, the historic houses along the Riverside and The City Gate. Halfway through, we stop at the oldest pub in the city, ‘The Cat and Dog’ for refreshments.

Customer: That looks very interesting. I see you have a walk that just takes in the castle.

Tour Guide: Yes. It spends more time examining the castle and its history. The first tour I mentioned visits the castle briefly, but this one includes visits to all the exhibits there and a longer walk along the castle wall.

Customer: I heard something about, I guess, yes. There it is. The ghost walks in the evening.

Tour Guide: Yes. This is a very popular tool. You'll need to book ahead for this one. The tour starts here at 8 p.m. Every evening, except Mondays and finishes here at about… well about two hours later.

Customer: Which places are visited on the walk?

Tour Guide: Well again, we take people to the castle and the cathedral but we don't go inside. At the Cathedral, we see a few tombs and tell people some pretty grisly stories.

Customer: Is the walk suitable for children?

Tour Guide: Not really. Actually, all four of our walks are really for adults or at least older children and the fourth walk is well, it follows ‘The Life and Times of Robert Jones’, the famous Victorian writer who was born here and lived.

And most of his life we take people to see where he was born educated and lived. This tour is popular with people interested in Victorian architecture as much as with people interested in literature.

Customer: I see. Now, prices? They're not listed here in the brochure.

Tour Guide: Prices depend on the season and the number of people you make a booking for.

Customer: We'd be interested in taking a tour sometime next week, midweek and we are a small group of six people.

Tour guide: Okay. There's a small discount for groups of five to 10 people the full price for the city site store is 10 pounds per person. The Castle tour is 7 pounds. The ghost walk is also 7 pounds and the Robert Jones walk is 8 pounds. The discount is 5% of the total fee.

Customer: Thank you. And what time do the tours start? You said the ghost walk starts at 8 p.m.

Tour guide: Yes. The city sights start at 1 p.m. and finishes at 6 p.m. The Castle tour starts at 9 a.m. and finishes at midday. The Robert Jones walk starts at 2 p.m. and finishes at 5 p.m.

Customer: The ghost walk is not on Mondays. How about the other walks?

Tour Guide: The same. Our office is open on Mondays for booking walks, but there are no tours that day.

Customer: I see thank you very much. I see you have a website.

Tour Guide: Yes, www.walknewtown.com, walk Newtown is written as one word. It has up to date information and you can also see the exact routes we take, and the timings.

Customer: Sorry?

Tour Guide: The timings - how long we spend at each location.

Customer: Oh, I see. Thank you.

Section 1

Questions 1-10
Questions 1-6

Complete the following sentences using NO MORE THAN THREE WORDS for each gap.

One walk includes a break at the oldest pub so that the walkers can get some ___________________.

Answer: refreshments

Explanation: There will be a stop during the walking tour where they will stop at the city’s oldest pub named ‘The Cat and Dog’ for some refreshments.

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The castle walk allows more time to see the castle wall and walk on the ___________________.

Answer: exhibits

Explanation: The first tour that the tour guide mentioned offers castle visits and also walk on the exhibits.

You have to ____________________ if you want to go on the Ghost Walk.

Answer: books ahead

Explanation: The customer needed to book ahead for the ghost walk as it was very popular.

The Ghost Walk goes to the castle and the _____________________.

Answer: cathedral

Explanation: The Ghost walk includes visiting the castle and the cathedral but not going inside. Then some grisly stories are told while visiting the tombs.

The walks are suitable for adults and ______________________.

Answer: older children

Explanation: The walks are not suitable for children, they are suitable for adults and older children.

The fourth walk shows people the _________________ of the writer Robert Jones.

Answer: life and times

Explanation: The fourth walk focuses on the life and times of the writer Robert Jones.

Questions 7-10

Complete the following table of information about the walks.

Walk	Price	Start – Finish
City sights tour	£10	7________________
Castle tour	£7	8________________
Ghost Walk	£7	8 p.m – 10 p.m
Robert Jones Walk	£8	2 p.m – 5 p.m