Conversation Between a Computer Technician and The Woman Whose Computer Has Crashed IELTS Listening Answers

Mar 14, 2022

The IELTS Listening section contains Section 1 of four sections to test the candidate’s listening skills. The IELTS listening section consists of conversations and monologs. The IELTS Listening section tests the skills of the students by playing an audio clip or a recording. The students need to hear the clip and answer the provided questions. This IELTS listening topic - Conversation Between a Computer Technician and The Woman Whose Computer Has Crashed IELTS Listening Answers is a conversation between a computer technician and a woman. The candidate needs to answer the following IELTS listening question types:

Write no more than three words

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Topic: Conversation Between a Computer Technician and The Woman Whose Computer Has Crashed

Audio:

Section 1
Questions 1-10
Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

Tom’s Computer Maintenance
Customer Information Form
Date: Sunday, 12th May

Question

What happened: screen ________

Answer: Went blank
Explanation: The customer calls the technician and informs that she has a work deadline and the computer screen went blank. She also mentions that the screen went blue and it was blank. Hence, going blank is the correct answer.

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The computer is ________ – not running on battery

Answer: Plugged in
Explanation: After the woman informs about the problem, the technician asks a few questions. The first one is if she has restarted the computer and the second one is if the computer is plugged in and not running on battery. Hence, plugged in is the correct answer.

Activity when the problem occurred: ________

Answer: On the/using the Internet
Explanation: The technician asks the women for some more information. He asks what she was doing just before the screen went blank. Was she using the internet, to which the customer answers as Yes. Hence, the activity is using the internet.

Possible diagnosis: a virus

Anti-virus programme:_______

Answer: Not sure
Explanation: The technician says that it is likely to be a virus attack. He asks the woman what antivirus she is using. The woman replied that she is not sure about that. Hence, “not sure” is the correct answer.

Appointment

Location: ________

Answer: Morning side (area)
Explanation: The technician informs the woman that he has to come and visit to check the computer. He says what about tomorrow morning at 10 A.M but the woman did not agree as she has to submit the project by 9 A.M. She asks the technician to visit now. The technician asks where she stays and she replies saying Morning side area. Hence, it is the correct answer.

Time scheduled for visit:________

Answer: 7:45
Explanation: The technician says that he will pass from the same area as the caller lives while going home. So he can visit around 7:45 if that is okay. The woman says that will be great.

Street address: 14 ________ Crescent, 2F3

Answer: Branston
Explanation: Once the time was confirmed, the technician asks what the address is. The woman replies saying that the address is 2F3, Branston Crescent.

Customer Name: Sandra ________

Name on buzzer: the same as above

Answer: Sarrencen
Explanation: After the address was confirmed, the technician asks what is the name of the caller. She says the name and then spells the name out for the technician to understand. The name is Sandra Sarrencen. Hence, Sarrencen is the correct answer.

Fee: ________ for the first hour’s work, then £40 per hour

Answer: 60
Explanation: The caller asks the technician about the charge. The technician says that he charges £60 for the first hour and then £40 per hour. Hence, 60 is the correct answer.

Estimated time for job: less than ________

Answer: Half an hour
Explanation: The caller says that the pay is expensive and asks how much time it will take. The technician says that it will take 30 minutes at the most if they are lucky. The woman then says okay and the call ends.

*The article might have information for the previous academic years, please refer the official website of the exam.