Conflict at Work IELTS Listening Answers

Collegedunia Team

May 11, 2022

Conflict at Work IELTS Listening Answers is a monologue that highlights workplace complexities. Candidates are required to listen to the audio carefully and answer the given questions. The candidate needs to answer the following question types:

  • One word only

Candidates are required to answer the questions in this exercise within one word.

The IELTS Listening section tests a candidate’s listening ability. The candidates are required to listen to an audio and then answer the given IELTS listening questions.

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Topic: Conflict at Work

Audio:

Questions 1-10:
Complete the notes below.
Write ONE WORD ONLY for each answer.

Conflict at work

Q1. Conflict mostly consists of behaviour in the general category of ______

Answer: bullying
Explanation
:
The speaker highlights that the definition of workplace conflicts vary. However, the definition of workplace conflicts in accordance with human behaviour can be categorised under bullying.

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Q2. Often a result of people wanting to prove their ____

Answer: superiority
Explanation
:
The speaker explains that workplace conflicts or bullying is mostly caused by individuals that are wanting to establish their superiority.

Q3.Also caused by differences in _____ between people

Answer: personality
Explanation
:
The speaker proceeds to explain that workplace conflicts can also be a cause of difference between individual personalities.

Q4. ______ conflicts: people more concerned about own team than about company

Answer: structural
Explanation
:
The speaker explains structural conflicts. She highlights that structural conflicts are the type of conflicts caused when people are concerned and centred about their own team.

Q5. Conflict-related stress can cause _______ that may last for months

Answer: absence
Explanation
:
The speaker highlights that stress that is caused due to conflict might last for a few months. Moreover, it might lead to absence of individuals at workplaces.

Chief Executives (CEOs)

Q6. Many have both ___ and anxiety

Answer: confidence
Explanation
:
The speaker highlights that CEO combines two opposing characteristics. These are confidence and anxiety that result in conflicts at workplace.

May not like to have their decisions questioned

Q7. There may be conflict between people who have different ______

Answer: visions
Explanation
:
The speaker mentions that it is difficult to tackle situations when colleagues, managers and board members work towards their own vision. This creates a situation of complexities.

Other managers

Q8. A structure that is more ______ may create a feeling of uncertainty

about who staff should report to.

Answer: democratic
Explanation
:
The speaker mentions that a democratic business model might suffer more. This is because there is no relevant structure for juniors or managers to report to.

Minimising conflict

Q9. Bosses need to try hard to gain ______

Answer: respect
Explanation
:
The speaker mentions that a good and ideal manager works upon aspects that build the base for respect.

Q10. Someone from outside the company may be given the role of _______ in order to resolve conflicts.

Answer: mediator
Explanation
:
The speaker highlights that an individual can be appointed in order to ensure and resolve workplace conflicts.




 

*The article might have information for the previous academic years, please refer the official website of the exam.

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