Community College Courses - IELTS General Reading Sample With Explanation

IELTS Reading section contains three passages and forty questions. Candidates need to answer all the IELTS reading questions in one hour. The sources of IELTS reading passages are science, technology, business, arts, environmental, psychology, and more. This IELTS reading topic - Community College Courses is an IELTS General Reading topic. This passage contains the following question types:

• Matching information
• Identifying information

Community College Courses - IELTS General Reading Sample

COURSE A

If you have no previous experience with computers, or you have some gaps in your knowledge of the basics, then this is an appropriate course for you. This course will give you a thorough grounding in the fundamental concepts of computing common to all computers. It is a practical “hands-on” course that looks at how a computer operates and how the programs work. Using three of the most widely used programs in business, you will learn the basics of word processing, spreadsheets and databases. By the completion of the course, you will be productive at a basic level and competent to progress to the elementary level of any of the specialised programs. No previous computer skills assumed.

2 days

Fee: $279

25045 Wed/Thurs 12, 13 April 9.15 am-5.15 pm

25006 Tues/Wed 30, 31 May 9.15 am-5.15 pm

COURSE B

In dealing with your customers you are in a position of great importance. Your abilities directly influence the company’s bottom line. This course will look at ways to revitalise the customer contact skills you already have and add many more. Learn ways to improve your communication with customers, at all levels; techniques to use with difficult customers, how to confidently handle complaints and keep your cool in stressful situations. Most importantly, you will learn to build goodwill and trust with your customers. Course notes, lunch and refreshments provided.

Joshua Smith

Fee: $145

25026 Sat 20 May 9.00 am- 4.00 pm

COURSE C

Everything you need to know before purchasing or starting a coffee shop, tearooms or small restaurant. A useful course for all aspiring owners, managers, and employees of these small businesses to assist them in ensuring they don’t make expensive mistakes and that their customers return again and again… Bring lunch. Notes and manual available (if required) for $25 from Tutor.

Sarah Bridge

Fee: $55 (no concession)

25252 Sat 6 May 10.00 am- 3.00 pm

COURSE D

This course covers three areas of business communication:

Interpersonal Communication

Telephone Skills

Business Writing Skills

Learning Outcomes: At the end of the course participants will be able to effectively: Plan and write workplace documents in plain English; gather, record and convey information using the telephone and in a face-to-face situation; interact with clients within and external to the workplace about routine matters using the telephone and face-to-face contact. An excellent course for those entering or returning to the workforce. A Statement of Competency is issued if the assessment requirements are successfully completed.

Douglass McDougall

Fee: $135

25021 Wed 3 May-21 June 7.00-9.00 pm

COURSE E

Are you hating work, wanting a different job, needing a change or wanting a promotion? Come along to a new two-day program for women. We will explore your work goals and what holds you back, your fears in a work environment and how you handle them, your image and what it says to others, your communication style and what it says. You will develop more confidence to make changes, get clearer about what you want and have the courage to act. It is a relaxed, informative and fun workshop with lots of practical tips!

Sophie Bradley

Fee $199

25036 Sun 18, 25 June 9.30 am – 4.30 pm

Questions 1-5

Choose the title which best fits each course.
Write the number, i-ix, in boxes 1-5 on your answer sheet.
Note: there are more titles than you will need.

(Guide: Candidates need to identify the correct statement and match the same with the courses )

1. Managing expansion in your restaurant
2. Making career changes for women
3. Effective workplace communication
4. Exceptional customer service
5. Advanced computing skills
6. Communicating effectively
7. Introductory computer skills
8. Restaurant management for non-managers
9. Business writing course

1. Course A

Answer: vii

Supporting Sentence: If you have no previous experience with computers, or you have some gaps in your knowledge of the basics, then this is an appropriate course for you. This course will give you a thorough grounding in the fundamental concepts of computing common to all computers.

Keyword: Computers, Computer Skills, Fundamental, Introductory

Keyword Location: Course A, 1st Line

Explanation: Course A explains about learning the basics of computers. You will be productive at a basic level and competent to proceed to the elementary level of any of the specialised programmes by the end of the course. No prior computer experience is required. So, "vii. Introductory computer skills" matches with Course A.

Also check:

2. Course B

Answer: iv

Supporting Sentence: In dealing with your customers you are in a position of great importance. Your abilities directly influence the company’s bottom line. This course will look at ways to revitalise the customer contact skills you already have and add many more.

Keyword: Exceptional, customer service, customer

Keyword Location: Course B, 1st Line

Explanation: Course B tells about exceptional customer service. You are in a position of enormous importance when dealing with your customers. Your skills have a direct impact on the company's bottom line. This course will look at strategies to improve your existing customer service abilities and learn new ones. So, "iv. Exceptional customer service" matches with Course B.

3. Course C

Answer: i

Supporting Sentence: A useful course for all aspiring owners, managers, and employees of these small businesses to assist them in ensuring they don’t make expensive mistakes and that their customers return again and again… Bring lunch.

Keyword: lunch, restaurant, expensive

Keyword Location: Course C, 2nd Line

Explanation: Course C explains about managing a restaurant. A useful course for all aspiring small business owners, managers, and staff to ensure they don't make costly mistakes and that their customers return again and again. So, "i. Managing expansion in your restaurant" matches with Course C.

4. Course D

Answer: iii

Supporting Sentence: An excellent course for those entering or returning to the workforce. A Statement of Competency is issued if the assessment requirements are successfully completed.

Keyword: Workplace, workforce, communication

Keyword Location: Course D, Last Line

Explanation: As Course D explains about the fantastic course for people who are new to the workforce or returning to it. If all of the assessment requirements are met, a Statement of Competency is provided.So, "iii. Effective workplace communication" matches with Course D.

5. Course E

Answer: ii

Supporting Sentence: Come along to a new two-day program for women. We will explore your work goals and what holds you back, your fears in a work environment and how you handle them, your image and what it says to others, your communication style and what it says.

Keyword: Women, Career

Keyword Location: Course E, 2nd Line

Explanation: Course E tells come to an unique two-day seminar designed specifically for women. We'll talk about your professional objectives and what's holding you back, your workplace worries and how you deal with them, your image and what it says to others, and your communication style and what it says.So, "ii. Making career changes for women" matches with Course E.

Questions 6-10

Answer questions 6-10 from the information about the courses.
Writing the appropriate letter or letters, A-E, in boxes 6-10 on your answer sheet.

(Guide: Candidates need to write the correct letter/letters from A to E as answers to questions 6 to 10)

6. Which course is not specifically related to people’s jobs?

Answer: A

Supporting Sentence: By the completion of the course, you will be productive at a basic level and competent to progress to the elementary level of any of the specialised programs. No previous computer skills assumed.

Keyword: Productive, Job, Business

Keyword Location: Course A, Last Line

Explanation: You will be productive at a basic level and competent to proceed to the elementary level of any of the specialised programmes by the end of the course. No prior computer experience is required. This statement matches with the Question 6 statement.

7. In which course are men not invited to participate?

Answer: E

Supporting Sentence: Come along to a new two-day program for women. We will explore your work goals and what holds you back, your fears in a work environment and how you handle them, your image and what it says to others, your communication style and what it says.

Keyword: women, course

Keyword Location: Course E, 2nd Line

Explanation: Course E tells about a women program. Come to an unique two-day seminar designed specifically for women. We'll talk about your professional objectives and what's holding you back, your workplace worries and how you deal with them, your image and what it says to others, and your communication style and what it says.

8. Which course has course notes and lunch to go with them?

Answer: B & C

Supporting Sentence: Course notes, lunch and refreshments provided. A useful course for all aspiring owners, managers, and employees of these small businesses to assist them in ensuring they don’t make expensive mistakes and that their customers return again and again… Bring lunch. Notes and manual available (if required) for $25 from Tutor.

Keyword: Course Notes, notes, lunch

Keyword Location: Last and 2nd line of Section B and C respectively.

Explanation: Course B and C talks about class notes and lunch. Notes on the course, as well as lunch and refreshments, are supplied. A useful course for all aspiring small business owners, managers, and staff to ensure they don't make costly mistakes and that their customers return again and again... Please bring lunch. Tutors can provide notes and a handbook (if needed) for $25. So, the given statement in the question matches with Course B and C.

9. Which course will deal with writing skills?

Answer: D

Supporting Sentence: This course covers three areas of business communication: • Interpersonal Communication, • Telephone Skills, • Business Writing Skills.

Keyword: writing skill, writing

Keyword Location: 1st Line, Course D

Explanation: Interpersonal Communication, Telephone Skills, and Business Writing Skills are the three aspects of business communication covered in this course. So, the given statement in the question matches with Course D.

10. Which course is on at night?

Answer: D

Supporting Sentence: An excellent course for those entering or returning to the workforce. A Statement of Competency is issued if the assessment requirements are successfully completed.

Keyword: Night, entering, returning, workforce

Keyword Location: Last Line, Course D

Explanation: This is a fantastic course for people who are new to the workforce or returning to it. If all of the assessment requirements are met, a Statement of Competency is provided. So, the given statement in the question matches with Course D.

Question 11

Choose the subjects from the list below.

Write the correct letter in box 11 on your answer sheet.

(Guide: Candidates need to write the correct letter as answer to question 11)

11. Three of the courses specifically cover the same subject. Which subject is it?

1. Writing skills
2. Computers
3. Business Communication
4. Finance
5. Work goals
6. Management

Answer: Communication

Supporting Sentence: COURSE D

This course covers three areas of business communication:
Interpersonal Communication
Telephone Skills
Business Writing Skills

Keyword: business communication, interpersonal communication

Keyword location: Course D

Explanation: The supporting sentence states that the three courses cover business communication, and they are interpersonal communication, telephone skills, and business writing skills.