Business Processing Outsourcing is Changing the World’s Culture IELTS Writing Task 2
Business Processing Outsourcing is Changing the World’s Culture IELTS Writing Task 2 consists of three sample answers provided below. The task requires the candidates to provide their opinion regarding the topic and justify them with examples. The sample answers comprises two parts: Introduction,body and conslusion. The introduction is a brief description about the topic. The body contains opinion and examples.Lastly ,the conclusion consists summary of the topic.
IELTS writing task 2 evaluates candidates based on the knowledge and views they have expressed. The areas that candidates are assessed on are grammar, vocabulary, and style. IELTS writing score is marked based on band scores. The band scores range from 0 to 9. Since the topics are very diverse, candidates must go through IELTS Writing practice papers to become familiar with a lot of topics.
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Topic: Business Processing Outsourcing is changing the worlds culture. Discuss both views and state your view
Band 5 IELTS Essay
BPO companies have transformed the culture of the world. BPO is a business strategy in which one company hires another company to perform a specific task for them, i.e. they outsource a specific task. A manufacturing company, for instance, may outsource its supply chain management to another company with a strong supply chain management focus. In essence, it involves outsourcing non-core business activities or processes to an external service provider. Client company (the outsourcer) and external service provider (the outsource) are the two parties involved. It is important to note that only non-core activities are usually outsourced. In addition to maintaining all of their focus on their core competencies, such as manufacturing, marketing, etc. Companies don't part with their core competencies. Outsourcing non-core services to a BPO is possible however, such as after-sales support, customer relations, supply chain management, real-time accounting, etc.
Outsourcing non-core activities to a BPO allows a company to be far more flexible. Firstly, the company does not have to invest in additional fixed costs and can convert them to variable costs. It also increases flexibility in resource management of the client company and helps in adapting to changes much faster. Outsourcing some of the business processes and activities can be very cost effective for the client company. They save on investing in fixed assets and fixed costs. And they can redirect these funds for their core activities.
Also outsourcing to developing countries proves to be very cost saving for these companies. For example, if any large MNC was to outsource their IT services to India, they would save about 30% of the company’s expenses. This is quite a significant difference. One of the biggest advantages of BPOs is that they increase the speed of the business processes outsourced to them. They have a very good response time and the clients can focus on the core activities. This fragmentation of activities speeds up the whole process and is very important in cases like customer service.When you outsource one of your business activities to a BPO, you are insured of exemplary services provided by skilled manpower.
Band 6 IELTS Essay
So if you outsource your supply chain management, rest assured your supply chain will be handled by skilled supply chain managers who are experts in their field. Same goes for IT services or accounting etc. There can also be certain general demerits of using a BPO for your non-core activities. The company can take steps to eliminate most of these disadvantages. Let us take a look. Client and vendor companies can experience communication gaps for a variety of reasons. There can be misunderstandings and missed messages. Also, both companies may adhere to different standards of services, and this can also create friction between the two. There is another logistic issue with Business Process Outsourcing. The client and the vendor can operate in two different time zones that are far apart. The difference in time can create many problems like online meetings, communication etc. A vendor's schedule is usually adjusted to fit the client's office hours.
Sometimes the client company loses control over the project because of communication errors, time differences, etc. The quality of services may therefore seem to have suffered as a result. Thus, it is very important to have effective communication and transparency with a BPO project. For employees who work in BPO companies, their daily habits and cultures have changed. The reason why high-income people tend to work in BPO companies is because BPO companies change their habits, according to my point of view. They affect the health of the people who are working in their companies. Depending on their work environment, for example, they change their eating habits according to it. The early days of eating were when people cooked their food at home, then brought it to the office. But nowadays they are used to eating fast-food and pizzas in their canteen. Hence, this will adversely affect the health of the people.
Band 7 IELTS Essay
People are at risk of changing their attitudes which has a negative impact on their health. They tend to forget their traditional culture and their surroundings. BPO services are adopting cloud-based solutions. In the present times, when work-from-home is not an anomaly but fast becoming the norm, cloud technology can be leveraged to help access data from anywhere .
People may change their habits depending on their workplace, but they should remember the native cultures. If you have backlogs in your degree or when you don’t have any option anywhere to work, BPO is a place which will give you opportunities to start your career. BPO offers several benefits, such as lower costs and higher efficiency, while some of the drawbacks include security issues, hidden costs, and overdependence. The outsourcing decision-making process involves the following -Company executives arrive at the decision to outsource a business process or a part of it .They weigh the pros and cons of the decision and decide whether it makes strategic sense to the organization. They identify the best BPO for the work and shift the work from in-house to the external services provider. Working in BPO is also stressful and comes with huge drawbacks .
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