Your Were Hurt in a Minor Accident in a Supermarket IELTS General Writing Task 1

Sayantani Barman

Aug 29, 2022

Your Were Hurt in a Minor Accident in a Supermarket IELTS General Writing Task 1 is a letter writing topic. Candidates are required to address the manager of the supermarket and write a complaint letter. It contains three model answers that have three paragraphs namely the introduction, body, and conclusion. The letter must be clear and to the point. 

IELTS General Writing Task 1 includes letter writing either in formal, informal, or semi-formal patterns. Candidates need to complete the task within 20 minutes. 

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Topic: You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.

Write a letter to the manager of the supermarket. In your letter

  • say who you are
  • give details about the accident
  • suggest how the supermarket could prevent similar accidents

Band 6 IELTS Letter

Dear Sir or Madam,

I am writing this letter to inform you about an unfavorable incident that happened to me yesterday in your supermarket. I am a teacher and reside in Shyambazar. I generally get my weekend for shopping necessities like groceries and others. Therefore, I visit your supermarket majorly during the weekends. Weekends also mean more people and that is when the accident happened.

I visited your supermarket at around 7 in the evening which is often a peak hour. Naturally, when I entered the market I could notice numerous people. Your supermarket is one of the best in my city, and being in a central location which can be accessed by people from different ends of the city, it constitutes an increased population. Your supermarket also has an array of products that cannot be found in other prominent markets. On top of that, it provides some amazing discounts that are very attractive. But the problem is maintenance. My accident happened when I went into the frozen items section and slipped. The floors are so slippery that after purchasing the product I tried to open the door. Since I had products in both of my hands I slipped right before I could open the door.

Though the accident is minor there were all chances that it could result in a huge one. I have been asked to take bed rest for a week as I have an injured knee. I would highly recommend you take care of the floor in the frozen section. It is because of this accident I won’t be able to go to work for many days.

Yours,
Peter

Band 7.5 IELTS Letter

Dear Madam or Sir,

I am writing this letter to complain about the recent accident I suffered due to your supermarket’s slippery floors. I generally visit your supermarket during the weekends due to extreme work pressure during the weekdays. I tend to shop for the whole week during the weekends from your supermarket.

This weekend also I went running my errands. I shopped for the vegetables, meat, and spices, then went to the frozen section to buy some readymade food items. I shopped quite a lot that day and carried way too many bags. Right when I was about to exit the supermarket, the area near the gate was completely slippery due to the rain outside. Nobody was there to even open the gate considering the fact that during the weekends the place generally stays occupied. Since I was alone I somehow had to manage to try to open the door. That is exactly when I slipped because of the excessive weight and fell down. It’s been a week since the accident and I am still bedridden as my arm has been massively injured.

I am writing this to state the pathetic condition of the outside area of the supermarket that stays abandoned and neglected when that is the place where helping people should be present all the time. You should use a rubber shield to protect the area and make it anti-slippery. Today this accident was comparatively minor, but it could have been a massive one.

Yours,
Robert

Band 8 IELTS Letter

Dear Sir/Ma’am 

I am writing this letter as a complaint regarding the floors of the supermarket being very slippery due to which I faced a minor accident. I am a regular customer from your supermarket and I had visited to buy some groceries as part of my weekly routine.

I shopped for vegetables, meat, and spices, then went to the frozen section to buy some readymade food items. Since I had a lot of shopping bags as part of my weekly grocery shopping, it was difficult for me to reach the elevator at first. While walking down the exit area, the floor was extremely slippery, I slipped with all my bags and I hurt my feet with a cramp. However, I got up somehow with the help of some other customers who dropped me at the lift. I, however, got saved from a massive accident. I hereby complain regarding the slippery tiles flooring of the supermarket about which there needs to be some action taken. 

Yours sincerely 
Reeta 

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*The article might have information for the previous academic years, please refer the official website of the exam.

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