A Woman asking a Shop Assistant about DVD Players- IELTS Listening Sample Answer

The IELTS Listening section comprises two conversations and two monologues. Candidates need to answer 40 IELTS listening questions. This topic - A Woman asking a Shop Assistant about DVD Players is IELTS Listening section One.

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Candidates need to answer the following question types:

  • No more than 3 words/ a number
  • No more than 2 words/ a number

Topic: A woman asking a shop assistant about DVD players

Audio Transcript

Section 1

You will hear a woman asking a shop assistant about DVD players. You now have 30 seconds to read questions 1 to 4.

Student: Hello! I'm interested in buying a DVD player. Can you help me, as I don't know very much about them.

Shop assistant: Of course. We sell quite a range. Actually, we're doing a customer survey at the moment. So I wonder if I could fill in this form about you and that will actually help me to advise you on the best DVD player for you.

Student: Oh! Okay.

Shop assistant: First of all, your occupation.

Student: Student.

Shop assistant: Okay. Then, have you already got a DVD player?

Student: No, I've never had one before.

Shop assistant: Aahan! And how much do you think you want to spend on a player?

Student: I'm not sure really but I have got a budget. My friend said I should allow about a hundred pounds, but I can't afford over 85 pounds. So that's what I'm working on.

Shop assistant: mhm...And do you watch DVDs very often?

Student: mmmm….. Depends what you mean by often? I don’t know what the norm is. Is it about two week? I suppose I watch three a month. That's enough for me.

Shop assistant: Yes. What sort of films do you like watching then? Action movies?

Student: Not really. My boyfriend always insists we watch science fiction movies, but I prefer thrillers, something to get your teeth into.

Shop assistant: Okay, just one more but do you watch other DVDs? Ones that are not films. Like music or something?

Student: Not much because I don't want to spend the money on something I can watch on TV. But I occasionally rent out comedy programs and I fight with my boyfriend over all the sports DVDs he watches.

You now have 30 seconds to read questions 5 to 10.

Shop assistant: Okay, let me explain a bit to you about the DVD players that are in your price range. First, there's the DB 30 which has only got basic features, but it is a bargain at 69 pounds. Now all the DVDs come with an after-sales service that starts when the guarantee runs out. As it's so cheap the DB 30 comes with a limited after-sales service as it only includes parts. You would have to pay for most of the repair.

Student: Seems okay.

Shop assistant: Then a slight grade up from that is the XL 643. This comes with an additional feature in that it has an extra button allowing you to record. That's quite useful.

Student: Oh, yes, that would mean spending less on DVDs to watch.

Shop assistant: Yes. So you'd make the extra money back on it that it costs. Let me see,how much it is? Oh, yes, that one's actually reduced at the moment from 79 pounds to $71.99. I think it's worth the extra myself.

Student: And is that the same level of after-sales service as the other one?

Shop assistant: Well, you get a bit more for your money because what we're offering is a discount on labour. So you don't pay the full price, if you have to call an engineer out.

Student: I see.

Shop assistant: Then the last one is this. TRY X 24. It is a very good player and you can use it to listen to your CDs as well as watch DVDs.

Student: It looks nice, but I bet it's expensive.

Shop assistant: No, it's not top of the range. Let's see. Yes, it's 94 pounds, but what you have to remember is that, that includes insurance so you don't have to pay extra for that. And it comes with a guarantee that's valid for three years as opposed to the usual one. What do you think?

Student: Mmmm….. Maybe.

Questions 1-10
Questions 1-4

Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
DVD Customer Profile

Occupation: Student

For example: Have you owned a DVD player before? No

1 What is the maximum you want to spend on a DVD player?_____________
2 How often do you watch DVDs? ____________
3 What type of films do you enjoy? ___________
4 What other DVDs (non-film) do you watch?___________

Answer 1: 85 pounds

Explanation: The student said that they were not sure really but she has got a budget. Her friend said she should allow about a hundred pounds, but she can't afford over 85 pounds.

Also, check:

Answer 2: three a month

Explanation: The student said she don’t know what the norm is. Then she asked if it Is it about two weeks or she supposes to watch three a month.

Answer 3: thrillers

Explanation: The student said the shop assistant about her preference is thrillers but her boyfriend always insists to watch science fiction movies.

Answer 4: comedy programs

Explanation: The student said to the shop assistant that she doesn’t want to spend the money on something she can watch on TV. But she occasionally rents out comedy programs and fight with her boyfriend over all the sports DVDs he watches.

Questions 5-10
Complete the table below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Player Features Cost After-sales service
DB 30 basic £69 5__________________ only
XL 643 Can also 6__________ 7_____________ 8___________ at a reduced cost
TriX 24 Will also play 9_______ £ 94 including10__________ Guaranteed for 3 years

Answer 5: parts

Explanation: From the above conversation, it is evident that the DVDs come with an after-sales service that starts when the guarantee runs out. As it's so cheap the DB 30 comes with a limited after-sales service as it only includes parts.

Answer 6: record

Explanation: The shop assistant said that there is a slight grade up from that is the XL 643. This comes with an additional feature in that it has an extra button allowing you to record.

Answer 7: $71.99

Explanation: The shop assistant said that she did make the extra money back on it that it costs. One's actually reduced at the moment from 79 pounds to $71.99, and he think it's worth the extra myself

Answer 8: labour

Explanation: The shop assistant said that a bit more for your money because what we're offering is a discount on labour.

Answer 9: CDs

Explanation: Shop assistant said that the last one is X 24. It is a very good player and you can use it to listen to your CDs as well as watch DVDs.

Answer 10: insurance

Explanation: Shop assistant said that that it is not top of the range. It's 94 pounds, but what you have to remember is that, that includes insurance so you don't have to pay extra for that.

*The article might have information for the previous academic years, please refer the official website of the exam.

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