A Conversation between the Doctor’s Secretary and Patient - IELTS Listening Sample Answer

IELTS Listening section comprises four sections to test the candidate’s listening skills. IELTS listening section consists of conversations and monologues. This topic - A Conversation between the Doctor’s Secretary and Patient is IELTS listening part 1. The candidate needs to answer the following IELTS listening question types:

  • One word/ a number
  • No more than two words
  • No more than three words

Topic: A conversation between the Doctor’s secretary and Patient who wants to make an appointment

Audio Transcript:

Section 1 is a conversation between the Doctor’s secretary and Patient who wants to make an appointment.

Doc. Secretary: Good morning, Doctor Rita’s office, can I help you?

Peter Jones: Hi! Yes. I’d like to make an appointment to come in for a checkup please.

Doc. Secretary: Okay. May I have your name please?

Peter Jones: Yes. It’s Jones. Peter Jones.

Doc. Secretary: And you want a medical examination.

Peter Jones: That’s right.

Doc. Secretary: By the way, my name is Rebecca. I’m Doctor Rita’s secretary. Have you seen Doctor Rita before, Mr. Jones?

Peter Jones: Actually, no Rebecca. We’ve only just moved to Los Angeles two days ago.

Doc. Secretary: Great! Welcome to LA Mr. Jones.

Peter Jones: Thank you.

Doc. Secretary: When would you like to come in?

Peter Jones: Anytime this week will be fine. I don’t have to go into the office until next Monday.

Doc. Secretary: Okay let me see. But first, to see how long you’ll need, could you tell me why you need the medical?

Peter Jones: My insurance company needs it and my company’s in real estate, medical insurance also wants me to have one. Kind of killing two birds with one stone.

Doc. Secretary: Sure is. Insurance companies want a fairly complete examination. So that means you’ll have to come in the morning and don’t eat or drink anything after midnight the night before.

Peter Jones: No problem.

Doc. Secretary: Let me see. Will 9.00am Thursday be convenient?

Peter Jones: 9.00am Thursday. No problem. Oh I forgot. We’ve a meeting with my children’s new headmaster that morning. That’s at 11.

PAUSE

Doc. Secretary: What school is that?

Peter Jones: Beverly Hills High School.

Doc. Secretary: Oh, that’s no problem. The whole examination will take about an hour, maybe a bit more and the school is only two blocks from here. A 3 mins walk. So you will have plenty of time.

Mary: That’s good. So 9.00am Thursday.

Doc. Secretary: You got it. Now, to save time when you get here, I’ll ask you a few questions.

Peter Jones: Fire away.

Doc. Secretary: First, what is your personal medical insurance company Mr. Jones?

Peter Jones: Blue Cross.

Doc. Secretary: Blue Cross. And how old are you?

Peter Jones: 46 today.

Doc. Secretary: Happy birthday. Having a big party?

Peter Jones: Not really. We don’t know anybody here yet. Except for 2 neighbors. I think my family is planning to take me out to dinner.

Doc. Secretary: A secret surprise hey. Okay. Back to Blue Cross. I’m just checking what they need. Let’s see. Blood pressure, standard blood and urine test, cholesterol levels, ECG, checking for diabetes, heart disease, and the usual things. Do you have a medical condition at the moment Mr. Jones?

Peter Jones: None at all. Fit as a fiddle.

Doc. Secretary: That’s great. I’m sure you’ll stay that way. And do you know the name of your company’s health plan?

Peter Jones: Yes, I’ve got it here somewhere. Here it is. The Keizo Health Insurance Company.

Doc. Secretary: Keizo yes. They need the same information as Blue Cross. So, as you said, killing two birds with one stone.

Peter Jones: That’s right.

Doc. Secretary: and can I have your telephone number Mr. Jones?

Peter Jones: Sure. My cellphone is 1380556721

Doc. Secretary: 1380556721

Peter Jones: Right and my home number is area code is 8055230296.

Doc. Secretary: 8055230296. And do you have E-mail?

Peter Jones: Yes. The address is pjones12@hotspot.com

Doc. Secretary: pjones12@hotspot.com

Peter Jones: That’s it.

Doc. Secretary: Well, that’s all I need for now. See you Thursday Mr. Jones.

Peter Jones: Sure thing Rebecca. See you then. Bye.

Doc. Secretary: Bye.

  1. 1

Choose the correct answers A-C and write them next to 1 on your answer sheet.

  1. Mr Johns moved to Los Angeles____________.
  1. two weeks ago
  2. three days ago
  3. two days ago

Answer: C

Explanation: Mr. John have only just moved to Los Angeles two days ago.

Also, Check:

  1. 2

Answer the question with NO MORE THAN TWO WORDS.

  1. When does Mr Johns have to go to his office?_____________.

Answer: Next Monday

Explanation: Mr. Johns makes it clear that Anytime this week will be fine. He don’t have to go into the office until next Monday

  1. 3

Choose the correct answers A-C and write them next to 3 on your answer sheet.

  1. Mr Jones works for a(an)___________.
  1. insurance company
  2. medical company
  3. real estate company

Answer: C

Explanation: This is evident from “My insurance company needs it and my company’s in real estate, medical insurance also wants me to have one. Kind of killing two birds with one stone.”

  1. 4 and 5

Complete the following sentences with ONE WORD OR A NUMBER.

Mr Jones’ appointment with the doctor is at 4____________a.m on 5__________

Answer 4: 9 am

Explanation: From the above conversation it is evident “Will 9.00am Thursday be convenient?”

Answer 5: Thrusday

Explanation: From the above conversation it is evident “Will 9.00am Thursday be convenient?”

  1. 6-8

Write NO MORE THAN THREE WORDS for each answer.

List any three medical tests that the insurance company requires Mr Jones to have. 6_________________, 7__________________, 8__________________

Answer 6: blood pressure

Explanation: From the above conversation it is evident “Blood pressure, standard blood and urine test, cholesterol levels, ECG, checking for diabetes, heart disease, and the usual things.”

Answer 7: urine

Explanation: From the above conversation it is evident “Blood pressure, standard blood and urine test, cholesterol levels, ECG, checking for diabetes, heart disease, and the usual things.”

Answer 8: ECG

Explanation: From the above conversation it is evident “Blood pressure, standard blood and urine test, cholesterol levels, ECG, checking for diabetes, heart disease, and the usual things.”

  1. 9 and 10

Answer the following questions. Write ONE WORD OR A NUMBER for each answer.

  1. What is Mr Jones’ home telephone number, including the area code?_____________

Answer: 8055230296

Explanation: Mr Jones’ home telephone number is “my home number is area code is 8055230296”

  1. What is the secretary’s first name?_________________

Answer: Rebecca

Explanation: From the above conversation it is evident that the secretary’s name is Rebecca.

*The article might have information for the previous academic years, please refer the official website of the exam.

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